Checking Order Status with the Order Status System
Overview This topic applies to subscribers to the Order Status Service provided by Stone Edge Technologies Inc. There are several methods...
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Road Trips and Trade Shows
Overview Road Trips is an Enterprise Edition feature which allows you to take orders and enter them into SEOM while you are... -
Store Credit
Overview Many merchants prefer to issue store credit for returned merchandise rather than refund money to a customer. Stone Edge... -
Add a New Inventory Item
Manually enter supplier records at the Suppliers screen or use the Import Suppliers link on the Inventory screen to import supplier information from a text file. Go... -
Add a Shipping Box as an Inventory Item
Overview Boxes can be designated as “products” or “boxes” within SEOM. When defining inventory records for boxes, be sure to include... -
Add a Shipping Method
Overview This topic provides instructions for adding a shipping method in SEOM. How to Add a Shipping Method Go to the Main... -
Add a Supplier
Overview Suppliers in SEOM are the vendors from whom you purchase your inventory. The program ships with a Default Supplier record. Unless... -
Add a Payment Method
Add a Payment Method Go to one of the following program locations: Main Menu > Settings > Data Functions >... -
Add Diner’s Club Cards as a Payment Method
Overview “On November 8, 2004, MasterCard and Diner’s Club formed an alliance. Cards issued in Canada and the USA start... -
Add, Edit or Delete a Product Option
Adding an Option Please be aware that any options added here manually may be inadvertently changed, based on the selected... -
Assign to Different Customer
Overview Sometimes you will have orders from the same person that have enough different information in them (name, address or... -
Build or Break an Assembly SKU
Create an Inventory Record that will become an Assembly SKU Go to Main Menu > Manage My Inventory > View &... -
Create a Custom Report from a Stone Edge Standard Report
Overview This topic briefly discusses how to use a standard report as a template for creating a custom report. SEOM contains many... -
Create an Approval Rule Group
Overview An approval rule group allows you to test multiple fields for different criteria using an implied “AND”, so that... -
Gift Certificates
Overview SEOM is able to sell and redeem gift certificates, but it does not track the certificate balances. Many of the... -
Creating Inventory Categories
Overview SEOM uses a variety of lists throughout the program that can be used as they are supplied with the program,... -
Creating ODBC Connections
Overview This document outlines the manual steps needed to create ODBC connections for an Access database and an SQL database... -
Status Labels Using the List Maintenance Feature
Overview The List Maintenance screen is used to add or delete list entries, such as status event labels. You can... -
Dial a Telephone through Stone Edge
Overview If a workstation has a PC modem (Windows compatible) installed, SEOM can dial customer or supplier phone numbers by... -
Entering Purchase Order Invoices
Enter Purchase Order Invoices When you receive invoices from your suppliers, you can enter them into SEOM which can then export... -
Entering or Importing Tracking Information for Drop-Ship Purchase Orders
Enter or Import Tracking Information for Drop-Ship Purchase Orders The Drop-Ship Tracking button at the top of the Purchase Orders... -
Create a Custom Report from a Stone Edge Standard Report
Overview This topic briefly discusses how to use a standard report as a template for creating a custom report. SEOM contains many... -
Copy Option Lists
Overview SEOM can use a product’s attributes (options) to build sub-SKUs for the purpose of tracking inventory at the “option” level.... -
Change Tracking Links
Overview From time to time shipping carriers change the location of their package tracking systems. When this occurs, you must... -
Change SKUs
Navigation Main Menu -> Gear Icon (Settings) Inventory Functions -> Change SKUs Select a Group of SKUs to Change For...
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