Reference Topics

Overview The rate shopping system lets you check real-time shipping rates from several major carriers at several locations throughout the...

Overview SEOM’s Accounting Export Setup screen is the mechanism by which the user transfers sales, deposit, receiving and invoicing data from SEOM to an...

Overview Beginning with Enterprise Edition 5.908, SEOM allows an unlimited number of custom fields for customer and product (inventory) records. These advanced...

Overview SEOM provides several mechanisms to automate order processing once you have become familiar with the program. Automation can be accomplished through the...

Overview SEOM provides several mechanisms to automate order processing once you have become familiar with the program. Automation can be accomplished through the...

Overview Automated Clearing House (ACH) Check Processing is available at the Payment tabs of the Manual Orders, Process Orders and Multi-Order Processor screens. At the Multi-Order Processor, eChecks are...

Overview When SEOM processes orders and detects that an inventory item is out of stock, (the QOH is less than the...

Overview Barcodes are basically images that represent product information, or Universal Product Codes (UPCs), which can be recognized by computer...

Overview Sub-SKUs are used to track inventory based on product attributes, or options. A sub-SKU is normally  comprised of a...

Overview SEOM provides many standard reports that cover most forms of printed output that is required by a business, such as...

Overview SEOM can create purchase orders (POs) to re-stock your inventory. You can receive new inventory against a SEOM Purchase Order when it...

Supported Credit Card Processors AuthorizeNet Braintree CyberSource Echo-Inc. JetPay First Data Global PayPal PCCharge Protx QBMerchant Skipjack USAePay YahooAPI

Overview This topic lists somesystem parametersaffecting credit card transactions processed through SEOM. Some of these parameters also depend on the capabilities...

Overview “Logging” a payment or credit merely records the payment information within SEOM – no payment transaction is executed through the program....

Overview The manner in which products with various attributes are displayed at the Manual Orders Items tab and the Add Items screen is controlled...

Overview Dot Formulas, or “stop lights”, are used to flag problem orders or those that require special handling. The program...

Overview Loosely Connected Data is an important concept that applies to the entire purchase order system. Merchants often do not...

Overview There are important questions to think about before you set up SEOM to drop-ship items for you. The answers to...

Overview SEOM, by itself, does not perform Electronic Data Interchange (EDI) transfers. However we are aware that a third party...

Overview SEOM is only able to record the payment information available at the time an order is exported from the...

Basic Example of How Funds Flow between the Order Manager and QuickBooks Accounts When an item is “sold”, the AR...

Overview Note: This topic only applies to V7.024. Version 7.024 introduces the ability to periodically import orders without manual intervention....

Overview SEOM can synchronize inventory with multiple shopping carts defined within a single store data file, either on a manual...

Overview Levels refers to SEOM‘s ability to create up to a three-tiered hierarchy or “levels” to which products can be assigned,...

Overview At the time orders or customer records are imported into SEOM, the system attempts to associate an existing customer record with the...