Reference Topics

Overview SEOM’s Accounting Export Setup screen is the mechanism by which the user transfers sales, deposit, receiving and invoicing data from SEOM to an...

Overview Beginning with Enterprise Edition 5.908, SEOM allows an unlimited number of custom fields for customer and product (inventory) records. These advanced...

Overview SEOM provides several mechanisms to automate order processing once you have become familiar with the program. Automation can be accomplished through...

Overview Automated Clearing House (ACH) Check Processing is available at the Payment tabs of the Manual Orders, Process Orders and Multi-Order Processor screens. At the Multi-Order Processor, eChecks are...

Overview When SEOM processes orders and detects that an inventory item is out of stock, (the QOH is less than the...

Overview Barcodes are basically images that represent product information, or Universal Product Codes (UPCs), which can be recognized by computer...

Overview Sub-SKUs are used to track inventory based on product attributes, or options. A sub-SKU is normally  comprised of a...

Overview SEOM provides many standard reports that cover most forms of printed output that is required by a business, such as...

Supported Credit Card Processors Overview Supported as of 7.7xx series For payment gateways not listed below, contact sales@stoneedge.com Payment Gateways...

Overview This topic lists somesystem parametersaffecting credit card transactions processed through SEOM. Some of these parameters also depend on the capabilities...

Overview A brief list of differences between logging payment and credit card transactions in Stone Edge Extra information found here:...

Overview The manner in which products with various attributes are displayed at the Manual Orders Items tab and the Add Items screen is controlled...

Overview Loosely Connected Data is an important concept that applies to the entire purchase order system. Merchants often do not...

Overview There are important questions to think about before you set up SEOM to drop-ship items for you. The answers to...

Overview SEOM is only able to record the payment information available at the time an order is exported from the...

Basic Example of How Funds Flow between the Order Manager and QuickBooks Accounts When an item is “sold”, the AR...

Overview Version 7.024 introduces the ability to periodically import orders without manual intervention. Be aware that the instance of SEOM running in...

Overview MaxMind Fraud Prevention offers a subscription service, minFraud, which is an online fraud detection service that reduces chargebacks by...

Overview Merchants with multiple stores should consider whether to set up one Order Manager data file with many stores (or...

Overview Although differentshopping cartsystems use different terms for Order Options, OrderAttributes, Variants, etc., generally we refer to them as Options...

Overview To access the Payment Method screen, go to one of the following program locations: Main Menu >  Settings > Data Functions...

Overview Note: This topic relates to payments made through the traditional PayPal Express Checkout system.  For information about the PayPal...

Overview “Quick Filters” are used to limit the number of orders that are displayed at the Orders or Multi-Order Processor screens, by selecting those...

Overview This topic explains how to return or exchange products through SEOM, with or without an RMA (Return Materials Authorization). A Return occurs...

Overview Road Trips is an Enterprise Edition feature which allows you to take orders and enter them into SEOM while you are...