Checking Order Status with the Order Status System Overview This topic applies to subscribers to the Order Status Service provided by Stone Edge Technologies Inc. There are several methods...
Road Trips and Trade Shows Overview Road Trips is an Enterprise Edition feature which allows you to take orders and enter them into SEOM while you are...
Store Credit Overview Many merchants prefer to issue store credit for returned merchandise rather than refund money to a customer. Stone Edge...
Add a New Inventory Item Manually enter supplier records at the Suppliers screen or use the Import Suppliers link on the Inventory screen to import supplier information from a text file. Go...
Add a Supplier Overview Suppliers in SEOM are the vendors from whom you purchase your inventory. The program ships with a Default Supplier record. Unless...
Add a Payment Method Add a Payment Method Go to one of the following program locations: Main Menu > Settings > Data Functions >...
Add Diner’s Club Cards as a Payment Method Overview “On November 8, 2004, MasterCard and Diner’s Club formed an alliance. Cards issued in Canada and the USA start...
Add, Edit or Delete a Product Option Adding an Option Please be aware that any options added here manually may be inadvertently changed, based on the selected...
Assign to Different Customer Overview Sometimes you will have orders from the same person that have enough different information in them (name, address or...
Build or Break an Assembly SKU Create an Inventory Record that will become an Assembly SKU Go to Main Menu > Manage My Inventory > View &...
Create an Approval Rule Group Overview An approval rule group allows you to test multiple fields for different criteria using an implied “AND”, so that...
Gift Certificates Overview SEOM is able to sell and redeem gift certificates, but it does not track the certificate balances. Many of the...
Creating Inventory Categories Overview SEOM uses a variety of lists throughout the program that can be used as they are supplied with the program,...
Creating ODBC Connections Overview This document outlines the manual steps needed to create ODBC connections for an Access database and an SQL database...
Status Labels Using the List Maintenance Feature Overview The List Maintenance screen is used to add or delete list entries, such as status event labels. You can...
Dial a Telephone through Stone Edge Overview If a workstation has a PC modem (Windows compatible) installed, SEOM can dial customer or supplier phone numbers by...
Entering Purchase Order Invoices Enter Purchase Order Invoices When you receive invoices from your suppliers, you can enter them into SEOM which can then export...
Entering or Importing Tracking Information for Drop-Ship Purchase Orders Enter or Import Tracking Information for Drop-Ship Purchase Orders The Drop-Ship Tracking button at the top of the Purchase Orders...
Create a Custom Report from a Stone Edge Standard Report Overview This topic briefly discusses how to use a standard report as a template for creating a custom report. SEOM contains many...
Copy Option Lists Overview SEOM can use a product’s attributes (options) to build sub-SKUs for the purpose of tracking inventory at the “option” level....
Change Tracking Links Overview From time to time shipping carriers change the location of their package tracking systems. When this occurs, you must...
Change SKUs Navigation Main Menu -> Gear Icon (Settings) Inventory Functions -> Change SKUs Select a Group of SKUs to Change For...
Create New Store Overview A new SEOM store data file can be created from Main Menu>Settings>System Functions>Create New Store in the event that the existing store file is...
Magnetic Stripe Readers PCI Overview This article discusses the operational modes of Magnetic Stripe Readers (MSRs) supported by SEOM PM and how to configure the program to use...
Configuring Honeywell (Metrologic) Voyager Barcode Scanner (MS9520) Overview Use the codes provided below to configure a Honeywell (Metrologic) Voyager (MS9500) barcode scanner to work with SEOM. The quality...