Store Credit Overview Many merchants prefer to issue store credit for returned merchandise rather than refund money to a customer. Stone Edge...
POS Add Customer Information Overview This topic provides instructions for adding customer information to a Point-of-Sale order, which only applies to the PlusPOS and...
POS Item Discounts Apply a Percent Off Item Discount Note: You must enter the percent discount before the item has been added to the order. Enter...
POS Order Discounts Overview There are several types of discounts that can be applied to POS sales at the order level: Automatic Discount...
POS Backordering an Item How to Backorder a Product at the POS Interface There are two ways in which an item can be backordered...
POS Changing Item Quantity Add a line item. There are five ways to add line items: Select items on the Hot Keys tab. Scan...
POS Customer-Based Pricing Select Cust. Lookup or press F5 on the keyboard. The Customer Entry screen opens. Enter new customer information or select Search and...
POS Deleting Items Select a line item in the Item Detail section of the screen. Click Delete Item. The Delete line item? message appears. Click Yes to delete the...
POS Drop-Ship an Item Select the item in the Item Details section of the POS screen and click Revise Item. The Revise Item screen opens....
POS Ending a Shift Overview At the end of each user’s workday (or whenever an audit of the workstation’s transactions is to be performed),...
POS Cash Sales How to Place a POS Order Paid by Cash Add line items. There are five ways to add line items:...
POS Credit Card Sales Add line items. There are five ways to add line items: Select items on the Hot Keys tab. Scan the...
POS Layaway Function Add line items. There are five ways to add line items: Select items on the Hot Keys tab. Scan the...
POS Personal Check Sales Regular Checks Add line items. There are five ways to add line items: Select items on the Hot Keys tab....
POS Purchase Order Sales Method One While this method is still supported, Method Two is the recommended way to add purchase order information to...
POS Quote Function Add line items. There are five ways to add line items: Select items on the Hot Keys tab. Scan the...
POS Special Order on Hold Designation The Special Order Hot Key provides the ability to designate an order as On Hold for an indefinite amount of...
POS Tax Exempt Sales Select Cust. Lookup or press F5 on the keyboard. The Customer Entry dialog box opens: Add a new customer record...
POS Fill a Backorder Recall the order to the POS screen. The Review Orders dialog box opens. Navigate to the appropriate order record if necessary. Click Fill...
POS Order Out-of-Stock Items Set System Parameter Go to the Main Menu > Settings > System Functions > Set System Parameters The Set System Parameters dialog box...
POS Print a Gift Receipt During the Sale To print a gift receipt while the order is placed, click Gift Receipt or press F10 on the keyboard. The Review Orders dialog...
POS Putting Orders on Temporary Hold The Hold Order (F3) Hot Key puts POS orders on hold temporarily. For example, if a customer initiates an order purchase,...
POS Order Recall/Reload an Order Use the Recall an Order function view orders placed on hold temporarily using the Hold Order button and special orders such as layaways, orders...
POS Remove a Discount Since most POS orders are paid in full at the time the order is placed, this topic assumes that the...
POS Reprint a Receipt To reprint a receipt for the very last transaction processed, select Reprint Receipt or press F11 on the keyboard. To...