Reference Topics

Setting Security and Payment-Related System Parameters SecureAccountNumbers Default setting = FALSE Recommendation: Set to TRUE If TRUE, SEOM will encrypt credit...

Overview The Security Options screen is accessed by going to Main Menu > Settings > System Functions > Security Options. The Settings tab...

Overview SEOM offers three methods by which email can be sent from the program: use the default email program that is...

Text of the Email The information needed to enable the ShipRush license that you requested is below: If you are...

Overview The SEOM Enterprise Edition uses several SQL scripts to obtain data for the purpose of auto-generating purchase orders sent to a...

Overview What exactly is the Status Updates Feature? Status Updates generally refers to the process of sending current “status” information...

Overview Many merchants prefer to issue store credit for returned merchandise rather than refund money to a customer. Stone Edge...

Overview The process of providing a merchant with a unique identifier or “token” that can be used in place of...

Overview By default, SEOM stores pending post requests on the local workstation using the Stack Controller within the program file. The...

Overview The Order Status System was developed to provide those retailers whose shopping cart systems do not accept order status...

Overview The View Notes & Tasks screen is accessible via the Tasks button on the Main Menu or by the keyboard shortcut Ctrl+Shift+T. This screen lists the...

Overview This topic outlines the steps to create a Windows system task to periodically run the Auto Order Import function...

Overview The TaxJar integration to Stone Edge allows users to calculate sales tax on orders and record transactions to TaxJar...

Overview The following is provided for those that have outgrown the Access database limits of 2GB. Converting to SQL from...

Overview Main Menu -> Gear Icon (Settings) -> Inventory Functions (Left-Hand Menu) -> Kits Kits are collections of inventory items...

Overview Levels refers to SEOM‘s ability to create up to a three-tiered hierarchy or “levels” to which products can be assigned,...

Overview Dot Formulas, or “stop lights”, are used to flag problem orders or those that require special handling. The program...

Overview SEOM can create purchase orders (POs) to re-stock your inventory. You can receive new inventory against a SEOM Purchase Order when it...

Overview When orders or customer records are imported into SEOM, the system attempts to associate an existing customer record with the incoming...

Overview SEOM can synchronize inventory with multiple shopping carts defined within a single store data file, either on a manual...

Overview The rate shopping system lets you check real-time shipping rates from several major carriers at several locations throughout the...

Overview The purpose of this article is to provide some guidance on the subject of “order processing’ or the basic...

Overview Navigating the stack controller and how to use the viewer and error log to troubleshoot issues with items not...

Overview Related Article – Backorders – Stone Edge Order Manager Items out-of-stock will be automatically set to backorder until they are...

The different types of rate shopping in Stone Edge Order Manager—standard rate shopping and time-in-transit based rate shopping—offer distinct types...