Restoring a Cancelled Order

Overview

• If the program is configured to allow users to cancel orders, Restoring an order canceled by mistake is possible.
  NOTE: This will not always 100% work for various reasons.
• You cannot restore a “Deleted” order as it has been removed from the system.

Restoring the Order

1. Start from the Main Menu.
2. Navigate to Process My Orders > View & Process My Orders.
3. Navigate or find the canceled order.
4. Click “Restore.”

   

5. Click “OK.”
   
6. If items are back-ordered, a pop-up asks to fill backorders.
7. Click “Yes” to restore items.
   
8. If “Yes” is clicked “Fill Backorders” pop-up appears
9. Choose fill Quantity and click “Fill” when finished.
   
10. The pop-up appears that backorders have been filled.
11. Order is now restored in an unapproved state.