1. Home
  2. Program Tour
  3. Main Menu
  4. Create a New Order
  5. Advanced View Orders (AVO) and Advanced Customer Services (ACS) Functionality
  1. Home
  2. Program Tour
  3. Main Menu
  4. Manage My Customers
  5. Advanced View Orders (AVO) and Advanced Customer Services (ACS) Functionality
  1. Home
  2. Program Tour
  3. Advanced View Orders (AVO) and Advanced Customer Services (ACS) Functionality

Advanced View Orders (AVO) and Advanced Customer Services (ACS) Functionality

Overview

Advanced View Orders (AVO)

Replaces View Orders screen

  • Filter options
    • Quick filters
    • Search by different parameters
    • Sort by most recent or oldest order
  • Approve and Edit Orders
  • Charge payment
  • View totals based on filtered records
    • Info can be copied to the clipboard
  • The bottom displays two sections at a time
    • Notes
    • Shipping information
    • Drop-ship information
    • Product information
  • Side section with customer options
    • More buttons can be programmed as requested.

Advanced Customer Service (ACS)

Replaces Create New Orders and View Customer’s screen.

  • Customer Information
    • Orders and Quotes
    • Transaction and credit data
    • Customer-specific notes
  • Print address label
  • View statements and apply a payment to the account
  • Create new orders using selected customer
    • Allows edit billing and shipping information
    • Add items to order
    • Create a payment for the order
    • Save or keep it as a quote
  • Customers listed based on filter
    • Can total information from filtered records
    • Info can be copied to the clipboard
Updated on March 6, 2024

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