Overview
This guide will walk you thru packing and shipping within Stone Edge’s integrated pack and ship system.
Prerequisites
- Requires Stone Edge version 7.7xx
- Requires Shipping API Key
- Shipping settings are configured, including:
- Company Ship From Address.
- Shipping Services.
- Rate to ship method Mapping.
- Hardware attached and formatted.
- Orders are approved from the “Process Orders” screen or on import.
- System Parameters (if planning to scan order numbers).
- ShowBarcodesOnPackingSlips = True.
- ShowBarcodesOnInvoices = True.
Using Shipping and Packing
Navigation to Shipping Screen
- Main Menu.
- Ship My Orders > Ship My Orders.
Select an Order
- Search View
- Type the order number in the search box.
- Or scan an order’s barcode while on the shipping screen.
- List View
- Click the order number from the list.
- Type the order number in the search box in the top left-hand corner.
- Use filters on the left to filter by shipping method and cart.
- Scan an order’s barcode while on the shipping screen.
Pack an Order
Note: Only if “Save Pack Data” is toggled. Otherwise, go to the next section.
Thru Manual Entry
- Select the item you wish to pack.
- Change the numeric value in the using the up or down arrows on the screen or the number pad on the keyboard
- Click “Pack It” to pack the specific quantity.
- Click “Pack All” to pack the entire quantity of the current item.
- Repeat for all items in the box.
- Click “Close Box” then “Next box, same order” if using multiple boxes for one order.
- A shipping label will need to be printed for each box.
- Click “Close Box” then “Next box, same order” if using multiple boxes for one order.
Using a Scanner
- Scan items in order -> enter a numeric amount for multiples of an item.
- Each item will populate in the packing UI.
- Items not in order will give an alert.
- Too many of the required items scanned will give an alert.
- Continue scanning until all items in the order have been scanned.
- When all items are scanned will be prompted to Scan Order barcode.
- Click “Close Box” then “Next box, same order” if using multiple boxes for one order.
- Shipping labels will need to be printed for each box.
- Order barcodes can be scanned to close a box if all items are not scanned.
- Click “Close Box” then “Next box, same order” if using multiple boxes for one order.
Creating a Shipping Label
- In the “Shipping” section on the right-hand side.
- Confirm “Ship Date” -> date must match the day package goes out to be mailed.
- Enter weight in lbs/oz if not defined.
- If a scale is connected, click to weigh the package.
- Enter the box dimensions.
- Use the “Box” dropdown if predefined boxes exist.
- Check the “Ship To” address.
- Click ü to validate the address.
- Click the pencil icon to edit the address (address can only be edited on the “Process Orders” screen on an unapproved order due to expected tax changes).
- Click the magnifying glass to the right of “Service” or the P next to “Rate” to rate shop.
- Rates will be based on the order’s chosen shipping method in the bottom left corner.
- Once the rate shopping is finished, use the dropdown to see all results.
- Click ●● to rate shop using all available shipping services.
- The “Package” dropdown can be used to define a specific package type before rate shop -> may affect rates. (e.g., USPS flat rate).
- Optional: Enter a declared “Value” for the package if not defined (can be manually changed).
- “Insurance” may automatically be enabled based on settings (can be manually toggled).
- “Signature” may automatically change based on settings (can be manually changed).
- Click the printer icon to print a shipping label.
- S & H may be added if enabled/defined in shipping settings.
- In Transit will be listed based on chosen service.