Recurrence Schedule

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When you first configure a subscription SKU, you specify how often the item or items are delivered. The Recurrence Schedule tab on the Subscriptions screen allows you to modify the delivery settings of a subscription for an individual customer. This is also where you place a subscription on hold.

Place a Subscription on Hold

You can place the subscription on hold for a period by using the "Set Start" and "Set End" buttons on the Recurrence tab. If you only enter a start date the subscription will be placed on hold indefinitely. If you also set an end date, you will be asked when you want the deliveries to resume. Your options are:

Select Yes to resume the subscription delivery on the hold end date. Note: Use this option with caution as this may cause unwanted schedule changes in the recurrence pattern.
Select No to resume the subscription delivery on the next scheduled delivery date following the hold end date.