Defining Subscription SKUs

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An existing SKU (e.g. 1-Monthly-Wine (SKU), Wine of the Month Club - Quantity 1 per Month (Description) ) is defined as a subscription on the Subscription SKUs dialog box. Subscription SKUs are not the item that ships to the customer; rather they represent the "sale" of a subscription (a virtual product) that prompts one or more items to be shipped to the customer. Consequently, the subscription SKU should not be marked Drop Ship and we recommend that you check Ignore Inventory on the View Inventory screen.

Note: To enter items into your inventory, go to the View Inventory screen from the Order Manager Main Menu>Maintenance Menu>Inventory & Suppliers tab or click the View Inventory button on the Subscription Inventory screen.

After all SKUs that you wish to define as a subscription are entered into the Order Manager, click on the Configure SKUs button on the Subscription Manager main menu. The Subscription Inventory dialog box opens where you can begin defining the Subscription SKUs further.

Define Subscription SKUs

Navigate to the appropriate item.

Click Edit. Note: The buttons at the top of the form change to Save and Cancel. If you do not wish to save your changes, click Cancel.

Note: If you use a mouse with a scroll wheel, be careful while you are editing. If you hit the scroll wheel, Microsoft Access moves to a different record in the database. If this occurs, you will lose all changes made during the edit (as if the cancel button were clicked). You will receive a prompt that notifies you of the cancellation:

Check the This SKU is a subscription checkbox.
Click Save to save your changes and exit Edit mode. Note: Changes made here DO NOT affect any existing customer subscriptions. Changes to an individual subscription are made from the Manage Subscriptions screen.

You can configure Subscription SKUs a variety of different ways:

The Shipping Details tab is where you indicate what items are shipped to the customer.
The Schedule tab is where you set how frequently the orders are generated.
The Payments/Reorders/Invoicing tab is where you set how the subscription is billed or charged and the duration of the subscription.