Shipping Details

This tab is broken down into three sections: SKU to Ship, First Order Options, and Subscription Shipping Method.

SKU To Ship

1. Select one:

1. 1. • Assign specific SKU* for repeat delivery

      • • If you will ship the same item or items in each shipment, e.g. a customer receives the same four packs of vitamins each month, select this option. Select the appropriate SKU from the SKU to Ship drop-down list (or click the Search button).

      • Select specific SKU at time of shipment

      • • If you will select the item that the customer receives at the time of shipment, e.g. subscribers to a wine-of-the-month club receive a different bottle of wine each month, select this option.

      • Use assigned list of SKUs

      • • If you will ship items based on an ordered list, e.g. subscribers to a music club receive each CD on a list in a particular order, select this option. Select a shipping list from the drop down list. Note: See Configure Shipping Lists for details.

      • No Shipments for this subscription

      • • This option is used for items such as memberships, support contracts, etc. where no items are actually shipped to the customer. All shipping functionality is disabled for this SKU. This type of subscription is date-based to allow you to invoice the customer when it is up for renewal.

2. Enter the quantity of the item the customer is to receive, i.e. a subscriber to the wine-of-the-month club receives one bottle of wine with each shipment, in the Quantity of SKU to Ship on each order.

*Use a kit SKU to send your customers the same group of items shipment after shipment.

First Order Options

If you selected No Shipments for this subscription above, proceed to Schedule Tab.

Otherwise, select one or more of the following options:

1. • Ship this product on the original order

If you wish to ship an item immediately after a customer places an order, leave this checkbox checked. If you do not wish to ship an item immediately, e.g. a customer subscribes to a magazine and the next publication date is not for another three weeks, un-check the checkbox and proceed to the Subscription Shipping Method section.

1. • Include original order in subscription

This option is for subscriptions that are based on a fixed number of shipments. If unchecked, the original order does not count against the number of shipments to which the customer is entitled. If checked, the original order does count against the number of shipments to which the customer is entitled. If the subscription is date-based (i.e., the subscription lasts for a specific period of time) this option has no effect.

1. • Leave Subscription SKU on the original order and decrement Ship SKU QOH

This option prevents the Subscription Manager from adding a new line item to the original order where the new line item is the item that is actually shipped. The item's Quantity on Hand (QOH) is reduced by the amount entered in the Quantity of SKU to Ship on each order field multiplied by the number of subscriptions purchased by the customer.

1. • Add SKU to Ship to original order as additional line item with no price per unit

Select this option if you want the item that is actually shipped per the original order for the subscription to appear as a line item on the order (and invoice).

Subscription Shipping Method

Specify a shipping method for the Subscription Manager:

1. • Inherit Shipping Method from Original Order

Selecting this option prompts the Subscription Manager to use the shipping method that appears on the customer's original order (which may be blank).

1. • Use This Shipping Method

Select a default shipping method for the Subscription Manager from the drop down list.

See Also

Schedule Tab

Payments/Reorders/Invoicing Tab

Return to Configure SKUs

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