Payment History

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The Payment History tab displays a list of when a customer was billed for a subscription and when payments were applied. If the subscription is shipment-based, the number of shipments for which the customer paid is displayed in the Shipments column. If the subscription is time-based, the appropriate end date is displayed in the End Date column. If both columns are blank, the customer is invoiced per shipment.

 

 

For subscriptions that are invoiced per shipment, select a payment method. If you select a credit card as the payment method, the screen displays a field for the card number and expiration date. Enter this information (required). To just invoice the customer without charging a credit card, select PO (Purchase Order) as the payment method. This will show the order as having a balance due. Once payment is received, "Log the payment" and Approve the order in Order Manager for the payment to be registered in the Subscription Manager.

 

 

 

See Also

 

Recurrence Schedule

Billing/Shipping Addresses

Payments/Reorders/Invoicing

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