Discounts

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Overview

There are several ways to use discounts with Monsoon Order Manager. This topic briefly describes them and provides examples of how to manage or apply discounts.

Description of the screen

Discounts screen

 

Minimum

Maximum

% Off

Fixed Discount

Add

Delete

How to define an order level discount (Standard Discounts)

Go to the Main Menu>Settings>Order Functions>Discounts.

Define a percentage off discount:

  1. Enter a minimum order total in the Minimum field.

  2. Enter a maximum order total in the Maximum field.

  3. Enter the percentage to deduct from orders whose totals fall into the range specified.

  4. Select Add.

  5. The discount appears in the data sheet at the bottom of the screen.

Define a fixed dollar off discount:

  1. Enter a minimum order total in the Minimum field.

  2. Enter a maximum order total in the Maximum field.

  3. Enter a specific dollar amount to deduct from orders falling within the specified range in the Fixed Discount field.

  4. Select Add.

  5. The discount appears in the data sheet at the bottom of the screen.

Example 1:

In the figure above, the first two discounts in the data sheet are percentage off discounts. Orders totalling between $10 and $20 dollars automatically receive a 5% discount, and orders totaling between $21 and $40 dollars automatically receive a %10 percent discount when the order is placed at Manual Orders.

Example 2:

In the figure above, the third and fourth discounts shown in the data sheet are fixed dollar amounts that will be deducted from the order total. Orders placed at Manual Orders that total between $100 and $150 dollars will automatically receive a $15 discount, and orders totaling between $151 and $200 will automatically receive a $20 discount.

How to apply an order level discount at Manual Orders

  1. Select Discount on the accordion, which opens the Manual Order Discounts form.
  2. Choose the type of discount to apply and enter the specifics.
  3. Select OK. The discount is applied against the entire order.

       

How to apply an order level discount at Process Orders

  1. Select Discount on the Orders tab to open the Discount Options form.

  1. Choose the type of discount to apply and enter the specifics.
  2. Select OK. The discount is applied against the entire order.

How to apply an item level discount at Manual Orders

While entering order information, a discount can be applied to a line item by selecting the Discounts tab on the Add Items screen.

The types of discounts that can be applied to a line item are:

  1. Go to Main Menu>Create a New Order>For a New Customer or For an Existing Customer.
  2. Enter the customer ID or search for the customer record.
  3. Respond to the prompts to verify the customer selected, and their payment or shipping information.
  4. When you get to the Manual Orders screen, select Add Items.
  5. Select an item from SKU, or by searching for the item.
  6. Select Discounts.  
  7. Choose the type of discount to apply and enter information in the appropriate fields.
  8. Select Save.  

How to apply an item level discount at Process Orders

If an order has already been placed and you want to change the discount applied to a given line item, use the Revise Line Item link on the Items tab of the Process Orders screen.

  1. Open the Process Orders screen.

  1. Select the desired line item in the right-hand pane and then select Edit Line Item link in the accordion to open the Revise Line Item screen.

  1. Choose the Discount Type:

    1. % Off - enter the percentage to deduct from the price of the line item; the total value of the discount is be calculated by the program and is displayed in Discount (shown in the image above)

    2. Cost+ - this method will alter the price of the item to reflect the merchant's cost for the item plus a specified percentage (on the current order only)

  2. Select OK at the bottom of the screen to make the change. The discounted price is now reflected on the order.

Changing a discount applied at the order level

To make a manual change to the order level discount applied to an existing order, use the Discounts link next to the Original and Revised columns on the right-hand pane of the Items or Order tabs of the Process Orders screen.

  1. Open Process Orders.

  2. Navigate to the order in question.

  3. Select Discounts to open the Discount Options screen.

  4. The choices are

    1. Use standard discounts - causes the program to apply any pre-defined discounts (standard discounts) for which the order is eligible

    2. Enter discount manually - enter a discount dynamically; enter a positive value in the Amount to Add, the Amount to Subtract or the Final Amount fields and a Reason for the change (required)

    3. Set discount percentage -  enter the desired percentage discount to deduct from the order total; enter a positive value in the Set discount % to: field

  1. Select OK to make the change and close the Discount Options screen.

Removing a discount applied at the order level

  1. Navigate to the order in question.

  2. Select Discounts in the right-hand pane to open the Discount Options screen.

  3. Select No discount.

  4. Select OK to remove the previously applied discount from the order.

Assigning a discount to a customer record

Go to Main Menu>Manage My Customers>View & Manage My Customers

  1. If adding a new customer, select Add. Otherwise, navigate to the appropriate customer record and select Edit.

  1. There are three ways to control the price of products sold to a given customer:

    1. Enter a value in the Discount % field to assign a specific discount that is applied to all of this customer's future orders.  

    2. Enter a value in the Cost Plus % field to add a specific markup percentage to the cost of a product to determine the price that the customer is charged for the given product.

    3. If Price Levels have been established in the program, select the appropriate Price Level from the drop-down list which is used the next time the customer places an order.

  1. Select Save to retain the changes made to the current customer record.

Additional information

Manual Orders

Add Orders

Discount Options

Price Levels

Process Orders

Quantity Pricing

 

Created: 9/30/11

Revised: 7/9/15

Published: 08/19/15