Process Orders: Payment

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Overview

• The Process Orders: Payment Tab is one of the locations in SEOM where payment processing is initiated or recorded.

• Electronic payment transactions are processed through the Monsoon Commerce Payment Module (PM), which is accessed by selecting Payment Module.

• The Payment tab accordion contains the Log Credit, Log Payment, Set Transaction Date, and View Payment Info links.

Description of the Process Orders: Payment Screen

Edit Button

• this button is not visible unless the system parameter, AllowEditTransactions is set to TRUE
• the Enter Amount of Payment Received screen synonymous with the Microsoft Access Form object or graphical user interface (GUI) is opened and the current transaction details can be edited

Log Transaction

• opens the Enter Amount of Payment Received screen, where non-electronic payment information can be logged in SEOM

Payment Module

• opens the Payment Terminal of the Monsoon Commerce Payment Module (PM), where electronic payment/credit transactions are initiated

Paid in Full, Credit Due or Balance Due Field

• this field is located in the upper right-hand corner and reflects whether the order has been completely paid or if there is an outstanding balance due

• the text is color is red if there is a balance due, green if a credit is due and black if the order is paid in full

Existing Transactions Section

Date Field

• this field contains the date that the transaction took place

State Field

• this field contains the type of the transaction or how it was entered; some examples are:

• • Authorize - indicates that an authorization for payment was obtained from the payment gateway

  • Capture - indicates that the funds shown in the Amount field were captured at the payment gateway

  • Logged - indicates that the user manually recorded the payment information for this order or it was a PayPal payment

  • Credit - indicates that the user issued a credit against the customer's card at the payment gateway

Description Field

• displays a brief description of the type of transaction itself, such as:

• • Initial credit card charges

  • Change Returned - only applies to Point-of-Sale orders;will have "Logged" as the State of the payment

  • Credit Card Charged

  • Credit Issued

  • Payment Received

  • Payment Applied at View Customers - will have "Logged" as the State of the payment

  • Payment Received at Manual Orders -will have "Logged" as the State of the payment

  • Store Credit Issued - will have "Logged" as the State of the payment

  • QBMerchant Sale - the payment was processed via QuickBooks Merchant Services payment gateway

  • PayPal Payment - indicates that this order was paid for with funds from a PayPal account, where funds are not obtained immediately; the user should confirm the receipt of these funds

Amount  Field

• the dollar amount processed in the  transaction

Account Number Field

• displays the masked credit card account used for the transaction

• this example in the image above shows only the last four digits of the account number because system parameter HideAccountNumbers is set to TRUE  

Exp Field

• displays the expiration date of the credit card account used for the selected transaction

Approval Field

• displays the code provided by the payment gateway when the authorization occurred

Amt Apprvd Field

• displays the amount approved for this transaction

Date Aprvd Field

• displays the date the transaction was approved by the payment gateway

AVS Field

• displays the Address Verification System response for the transaction

CVV Field

• displays the Card Verification Value code used to perform the transaction

• this applies to manual or POS abbreviation for Point-of-Sale. The cash register interface for use with walk-in business at "brick and mortar" stores. Used with barcode scanners and cash drawers. Sales made on the POS screen draw from the same inventory as orders imported from online stores. orders only – the program does not store CVV Card Verification Value is a security feature for credit card or debit card transactions to provide increased protection against credit card fraud. information associated with credit card payments (it uses the original transaction ID when capturing funds)

Credit Remaining Field

• displays the amount that can be credited against a given transaction

CAVV Field

• the Cardholder Authentication Verification Value result code from the credit card issuer

• this applies only to Verified by Visa transactions

Additional Information

MCPM Payment Terminal

Set Transaction Date

Created: 11/15/12

Revised: 11/18/12

Published: 04/13/16