Warehouse Sync

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Overview

The Warehouse Sync screen is accessed by going to File>Show Sync Manager.

This is where the connections between the Monsoon Fulfillment Manager and Monsoon Order Manager are configured, as well as the management of the messages generated by the applications.

Provisioning events are also initiated here and should only be run when setting up the system for the first time.

QOH synchronization of the entire product catalog can be initiated here, if it becomes necessary.  

Once all warehouse settings are configured and a Windows system task is setup to execute the Sync Manager periodically, there is little need to return to this screen.

There are three tabs on this screen, Session, Settings, and Catalog Management, each of which are described below.

Description of the screen

Session tab

Date/Time

• shows the date and time the message was processed

Message

• contains a description of the type and action of messages being processed

Clear Messages

• removes all messages from the window

Process Messages

• select this to manually start message processing - it is recommended to setup Windows tasks to run the Sync Managers periodically without manual intervention
• sequence in which messages are processed is controlled by the program and is transparent to the user

  1. Import Messages from all sources Process Received Acknowledgment messages

  1. Sequence not currently important for these messages

  2. Process Received Messages

  1. Supplier Messages

  2. Product

  3. Assembly

  4. QOH

  5. Packing Slip

  6. Order

  7. RMA Request

  8. Return Update

  9. Return Receipt

  10. PO Request

  11. Provisioning

  3. Process Outgoing Add/Edit Messages in sync message queue

  1. Product

  2. QOH Update (Cycle Count)

  3. Shipping Message

  4. Return Receipt

  5. PO Receipt

  4. Process Outgoing Delete Messages in sync message queue (generally reverse order as add/edit)

  1. Shipping Message

  2. All other message types either can't be deleted (e.g. QOH update) or deletes function like edits (e.g. Returns are edited down to 0)

  5. Process Outgoing QOH Sync events

  1. This is done last to get the system in as stable a state as possible to minimize the chance of an out-of-sync error occurring.

  6. Process Provisioning Events

  7. Export all outgoing messages

   

• the background color of the message rows changes to draw attention to certain messages

White – informational messages

Green – successful completion of a process

Yellow – an error was detected, but was not severe enough to stop the message processing

Red – a significant error was encountered, message processing is halted, contact Monsoon Commerce Technical Support for assistance

Settings tab

Current DB

• states the name of the SQL Server and the name of the current database

Switch Database

• change to a different Fulfillment Manager database
• this is not a common occurrence

Clients

• select a Monsoon Order Manager store from the list to view or change its connectivity settings with the Monsoon Fulfillment Manager
• at this time, a warehouse should only be associated with a single Monsoon Order Manager store file

More Settings

• select this to enter the connection information for the method by which the Sync Manager components of the Monsoon Order Manager and the Monsoon Fulfillment Manager are to communicate (FTPS, shared folders)

Edit Client

• make a selection in Clients before selecting this button  
• used to change the Client name or Client Supplied GUID, which should be a rare occurrence
• at this time, an instance of FM should only be associated with a single Monsoon Order Manager store file

Create New Client

• select this to add a new Monsoon Order Manager "client" to the current instance of the Monsoon Fulfillment Manager
• at this time, an instance of FM should only be associated with a single Monsoon Order Manager store file
• enter the arbitrary Client Name, and copy the Store GUID from the Monsoon Order Manager's Sync Manager Settings tab and enter it into Client Supplied GUID, and select Save

Log Folder

• this identifies the location where the Sync Manager log files are stored for troubleshooting purposes
• presently, you should periodically monitor the space consumed by the logs and delete the oldest

Batch Size

• set a limit to number of messages the Sync Manager processes in a batch  

Message Management

Active Months

• select the number of months to keep messages in the standard message folders
• A value between 1-100 is the allowable range, but most users should only need to keep one to two months at most
• all messages beyond the specified time period are zipped and stored in the Archive Folder to conserve disk space

Archive Folder

• displays the path to the folder where messages are stored after they are zipped

Archive Now

• manually initiates the archiving process, however, the process also runs automatically each time the Sync Manager is executed   

Save

• when satisfied with your changes, select this to make them permanent

Catalog Management tab

Provisioning

• this is used to build an event in the messaging system to send QOH information to the Monsoon Order Manager in bulk mode
• this should only be used when the systems are initially installed and configured

Sync QOH

• use this button with caution as it sends the current QOH of all SKUs to Order Manager
• be sure to process all messages in the Monsoon Order Manager client and the Monsoon Fulfillment Manager before selecting this button
• after selecting this, go to the Sessions tab an select the Process Messages button

Additional information

FM Sync Settings

Create/Edit Client

Select DSN

CreateDbCxn

Created: 2/12/14

Revised: 6/23/15

Published: 08/19/15