Alerts

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Overview

When the system detects a situation which may require manual intervention, it issues an alert. To view alerts, go to the Process tab and select Show Alerts to open the screen shown below.

Alerts can be issued for various reasons, such as a change in the unit cost of a product between the time the purchase order was created and the time it is received from the supplier. Select Additional Details to see more information about the alert.

When the issue is resolved, select OK of the selected alert and then Acknowledge Selected to remove the alert from the display at this screen. The Alert still remains in the database table.

Description of the screen

SyncAlerts grid

OK

• select the alert or alerts to be acknowledged

Date

• date the alert was generated

Message

• the text of the alert which provides a brief description of the problem

Acknowledged Date

• the program automatically fills this in when the alert is acknowledged

Acknowledged By

• the program automatically fills in the user name when an alert is acknowledged

Additional Details

• select an alert and then click this to see if there is more information about the problem

Acknowledge Selected

• select an alert and click this to remove the alert from this display

Additional information

Order Manager Sync

Main Menu

Created: 6/20/19

Revised: 6/29/15

Published: 08/19/15