Pack & Ship

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Overview

To access the Pack & Ship screen go to Orders View and select the Pack and Ship Orders button in the ribbon.
starting in Monsoon OMS 7.011, when a barcode scanner is used to pull up order information at this screen, the program first looks for a matching Monsoon OMS number and loads that order's information; if a Monsoon OMS order is not found, it then checks for any matching Web order numbers; if the program finds multiple Web order matches, it displays a list from which to choose the order to pack
be aware that Monsoon OMS itself does not provide the ability to print Web order barcodes on Packing Slips.

Description of the Pack & Ship screen

Packing Order Tab

Packer

select your name from the list
set system parameter PackingSetToCurrentUser to have this field auto-populated

Pack by:

Order

choose the method by which you wish to pack, by order or item
to pack by order, specify the Monsoon Fulfillment Manager Order number, or the OM/Web order number

Item

to pack by item, enter a SKU
when packing by item you can also select Single Item Orders Only

Order

enter a specific Monsoon Fulfillment Manager order number in this field and press Tab or Enter to see the line item details and pack the order
if you have a barcode scanner configured on the workstation, you can also scan the packing slip or invoice, provided FM system parameter ShowBarcodesOnPackingSlips and OM system parameter ShowBarcodesOnInvoices are set to TRUE
if the program finds multiple matches (Monsoon OMS and Web order numbers) for the scanned order number, it displays a list from which you can choose the correct order

OM/Web Order

enter a specific Monsoon Order Manager or Web/Marketplace order number in this field and press Tab or Enter to see the line item details and pack the order

Gift Message

select this link to view the gift message of the current order
this link is only visible if the order has a gift message

Customer Comments

select this link to view customer comments associated with the current order
this link is only visible if the order has customer comments

Restart

select this to start the packing process over again
requires system parameter PackingAllowRepack set to TRUE
you can elect to pack the same order or a different by responding to the prompt

Pack Item

double-click a line item and select this to mark this SKU as packed

Pack All

to mark all line items in the order as packed, select this button

Show

to see all line items in the order regardless of whether they are packed, select All
to see only the line items that have not been packed, select Remaining

Ship To

displays the address of the recipient

Validate

select this to verify the shipping address is valid, according to the USPS servers (courtesy of Endicia)

Shipping Method

displays the order's shipping method
you can choose an different shipping method from the drop-down if you wish

Dimens. (l/w/h)

displays the length, width and height dimensions of the item

Weight - lbs.

displays the weight of the shipment obtained from a shipping scale attached to the workstation, from the weight fields of the inventory record, or the weight can be entered manually if system parameter PackingLockWeight is set to FALSE
if the weight from the inventory record is used, the program uses the value of the Actual Shipped Weight, if one is specified, otherwise it sets this field to the value of the Estimated Weight field
if a shipping scale is used, review the parameters related to scales

COD $

if the order is going to be paid by Cash on Delivery, select Set and specify the amount due

Declared Value

for international shipping purposes, enter the value of the shipment

refer to system parameters, DAZzleValuePercentage or PackingValuePercentage to set a default value for this field

Desc. of Goods

enter a brief description of the product or products for customs purposes
system parameter DefaultDescriptionofGoods sets a default value for this field

Pack

select a shipping carrier's package type
this field is only visible if ShipRush is configured internally for use with Monsoon OMS

Box

select the shipping container from the list, if you have defined one or more boxes as inventory items
if the box definition contains dimensions, they are populated in the Dimens. (l/w/h) field
this list of boxes is not related to any shipping carrier's box or package types

Residential

if there is no company name specified in the shipping address, the program assumes the shipment is going to a residential address
some of the integrated carriers have settings that control this field as well

Saturday Delivery

if the carrier offers Saturday delivery you can select this box to have the package delivered on a Saturday

Shipper send e-mail

if the carrier offers Saturday delivery you can select this box to have the package delivered on a Saturday

Scale

this is not visible unless a shipping scale is attached to the workstation and configured in the program
select this to get the total weight of a package after all items have been marked as packed

Zero Scale

this button is not visible unless a shipping scale is attached to the workstation and configured in the program
select this to clear out the value of the Weight - lbs field

Rates

select this button to rate shop for shipping rates from the integrated shipping carrier's web sites

Set Box Aside

if for any reason you need to stop packing this order, select this link and specify a Bin where the items are placed temporarily
once all items in the order are packed, you cannot set the box aside

Close

select this button to mark the box as "closed" before the order is completely packed
the program prompts the user to respond with one of four options:

1. select Next Box, Same Order to close and ship the current box, then continue packing the current order in a new box
2. select Ship Incomplete to close and ship the current box, and stop working on the current order; this is only allowed if the parameter PackingAllowShipIncomplete is set to TRUE
3. select Close But Don't Ship to close the current box without printing a shipping label for it, and continue packing the current order in another box
4. select Cancel

Pack More in Same Box

once an order is completely marked as packed, this link becomes visible
select this to re-open the same box and add more items

Shipper Send Email?

this field only pertains to ShipRush users
when checked, ShipRush send an e-mail confirmation to the customer to let them know the package has been shipped

Preview Shipment

select this to preview the information which will be sent to the carrier's website to print a shipping label
this is only visible if system parameter PackingAutoShipWhenCloseBox is set to FALSE

Print Shipping Label

select this link when you are finished packing items in the box and are ready to print the shipping label
this is only visible if a valid UPS, USPS or FedEx shipping method is associated with the order
additionally, this is only visible after the current order has been completely packed, or if one of the Close Box options has been used
if the parameter PackingAutoShipWhenCloseBox is TRUE, and the order's data is complete, the program sends the shipping information to the appropriate carrier to print the label without having to select Print Shipping Label

Retrieve Set Aside Order

if an order was temporarily put aside and can now be completed, click this button to continue packing and shipping the order
when a box is set aside, the user can enter a location, or BIN, to identify the physical and logical name assigned to the location of the box and its current packing data
the code entered in the Bin field can be numeric or alphanumeric

Repack an Order

select this to clear the packing data for a particular order and start over again

Packing by Order:

1. enter the specific Monsoon OMS order number in this field and click Enter to see the line item details and pack the order
2. or, double-click in the column of a row to add that order number to the field
3. or, if a barcode scanner is used, the Monsoon OMS order number is automatically entered in this field when its invoice or packing slip is scanned (pre- 7.011)
4. in 7.011 and higher, if the program finds multiple matches (Monsoon OMS and Web order numbers) for the scanned order number, it displays a list from which you can choose the order to pack
5. set system parameter ShowBarcodesOnInvoices and/or ShowBarcodesOnPackingSlips to TRUE to have barcodes printed on those reports

Additional information

Batch Printing

Setting Up ShipRush

Print Shipping Label - ShipRush