Cancel Backorders

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Overview

• The term "cancel a backorder " means that the merchant wants to cancel an order the program is prepared to place with a supplier, and fill the order for the item from their own inventory stock instead.

• Go to Main Menu  > Process My Orders > View & Process My Orders > Items tab.

• Navigate to the order in question.

• Select the back-ordered line item to be canceled.

• Select the Cancel Backorder link in the Accordion.

• The Cancel Backorders screen opens with the selected line item highlighted. If back-orders for other line items should also be canceled, Select those items as well, or choose the Select All button.

• Select OK to cancel the backorder(s).

Description of the Screen

SKU Column

• the unique stock-keeping unit used to identify a product

Quantity Column

• displays the number of product units

Cost Column

• displays the primary supplier's unit cost of the line item

Select Column

• select the box in this column to cancel the backorder of a product

Product Column

• contains the value in the Item Name field in the product's inventory record

Select All Button

• choose this to select all line items on this screen

Clear All Button

• select this to deselect all line items on this screen

OK Button

• select this to cancel the backorder of the selected line items

Cancel Button

• select this to exit from the Cancel Backorders screen

Additional Information

Created:

Revised:

Published: 08/19/15