Version 5.9
In this Topic: Show
The Orders screen contains several tabs at the lower portion of the screen, one of which is the Ship Dates & Status tab. This article only covers the contents of the Ship Dates & Status tab. Refer to Related Topics at the end of this article for a list of Knowledge Base topics about the Orders screen and its other tabs.
The Ship Dates & Status tab displays the current order or item status as defined within the Order Manager. It also provides the mechanism for the user to manually set Expected and Actual shipping dates for an item or the entire order.
If Status Events have been configured to notify the originating shopping cart system or the Stone Edge Technologies Order Status System, the user may be able to manually trigger that event to fire at this screen, depending on how the Status Events feature is configured.
Status Events can also be configured to fire automatically at other locations in the program when a defining condition of a given Status Event is met, causing the fields on this tab to be populated without manual intervention. Refer to the Knowledge Base topic, Status Events, for more information.
The degree of functionality, of which the Status Events feature is capable, depends on the shopping cart system that is in use. Refer to the Shopping Cart Matrix to determine the abilities of the shopping cart system.
Click the Show
link next to "In This Topic"
at the top of this page to see a series of links in outline form,
which can be used to quickly jump to that section of the topic.
In addition, major topics may provide a brief synopsis of a field's purpose or direct the reader to the appropriate section of the topic by scrolling over the image. To return to the previous location within the same page, right-click the mouse and select [Back].
If clicking a field directs the reader to a different Knowledge Base topic, it will open in a new tab or window, leaving the currently viewed topic open. The browser's settings determine whether a new tab or window is opened.
Figure 1: Ship Dates & Status Tab of the Orders screen
indicates the current status that has been assigned to the order
click this button to send the status of the current item to the Stone Edge Technologies Order Status System (additional subscription fee for this service offered to users of shopping carts that do not support Order Status Updates)
in order for the program to send the status to the web site, the value of this field must have changed since the last time the status was sent
manually enter expected or actual ship dates for items or orders that are not drop shipped
to set an actual ship date for a drop-ship item or order, use the Drop Ship Tracking screen
the buttons under this heading affect only the item that is currently selected in the datasheet section of the screen
Expected Button - the date that the order is expected to ship
Actual Button - the date that the order actually was shipped; a tracking number has been obtained from a carrier
the buttons under this heading affect all of the items that are part of the currently viewed order
Expected Button - the date that the order is expected to ship
Actual Button - the date that the order actually was shipped; a tracking number has been obtained from a carrier
select a status from the list and choose one of the following buttons to apply the status accordingly:
this field is not edit-able by the user, it indicates whether a packing slip has been printed (or previewed) for the current order
for this field to be visible, system parameter PackingSlipWatermarkCopies must be set to TRUE
this field is not edit-able by the user, it indicates whether an invoice has been printed (or previewed) for the current order
for this field to be visible, system parameter InvoiceWatermarkCopies must be set to TRUE
Created: 1/21/11
Updated: 4/20/11
Modified: 9/12/13
Go to Top