{"id":431,"date":"2019-04-11T17:29:09","date_gmt":"2019-04-11T17:29:09","guid":{"rendered":"https:\/\/stoneedge.com\/kb\/?post_type=ht_kb&#038;p=431"},"modified":"2026-03-25T13:48:24","modified_gmt":"2026-03-25T13:48:24","slug":"change-tracking-links","status":"publish","type":"ht_kb","link":"https:\/\/stoneedge.com\/kb\/articles\/change-tracking-links\/","title":{"rendered":"Change Tracking Links"},"content":{"rendered":"<header class=\"hkb-article__header\">\n<h2 class=\"hkb-article__title\">Overview<\/h2>\n<\/header>\n<div class=\"hkb-article__content\">\n<ul>\n<li class=\"BulletedList\">From time to time shipping carriers change the URL needed to track packages.<\/li>\n<li class=\"BulletedList\">When this occurs, you must manually update the tracking link information stored in the program.<\/li>\n<li>The tracking links are used when sending tracking emails and when Stone Edge opens the current tracking status via the tracking number.<\/li>\n<\/ul>\n<h2 id=\"update-seom-with-the-new-tracking-url\">Update Tracking URL<\/h2>\n<\/div>\n<ol>\n<li>Settings -&gt; Shipping Functions -&gt; Shipping Setup.<\/li>\n<li>Click &#8220;Tracking Options&#8221;.<\/li>\n<li>Select the &#8220;Shipper&#8221; whose information you wish to update.<\/li>\n<li>See the table under <a href=\"https:\/\/stoneedge.com\/kb\/articles\/change-tracking-links\/#tracking-links\">Tracking Links<\/a> for the current tracking prefixes and suffixes needed for each carrier.<\/li>\n<li>Copy and paste any updated data into the corresponding boxes.<\/li>\n<\/ol>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-4153\" src=\"https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2019\/04\/0167.png\" alt=\"\" width=\"626\" height=\"272\" srcset=\"https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2019\/04\/0167.png 626w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2019\/04\/0167-300x130.png 300w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2019\/04\/0167-50x22.png 50w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2019\/04\/0167-60x26.png 60w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2019\/04\/0167-100x43.png 100w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/><\/p>\n<ol start=\"6\">\n<li>Click &#8220;Save&#8221; to confirm changes.<\/li>\n<li>Repeat steps 3-6 for each Shipper.<\/li>\n<li>Use &#8220;X&#8221; in top-right corner to close &#8220;Shipping Settings&#8221; screen.<\/li>\n<\/ol>\n<h3>Tracking Links<\/h3>\n<div class=\"hkb-article__content\">\n<table border=\"1\" cellspacing=\"0\">\n<colgroup>\n<col \/>\n<col \/>\n<col \/><\/colgroup>\n<tbody>\n<tr>\n<td>\n<p class=\"Image\">Carrier<\/p>\n<\/td>\n<td>\u00a0Tracking URL Prefix<\/td>\n<\/tr>\n<tr>\n<td bgcolor=\"#C1CAE6\">USPS<\/td>\n<td bgcolor=\"#C1CAE6\">https:\/\/tools.usps.com\/go\/TrackConfirmAction_input?qtc_tLabels1=<\/p>\n<p>OR for multiple tracking numbers:<\/p>\n<p>https:\/\/tools.usps.com\/go\/TrackConfirmAction.action?tLabels=<\/td>\n<\/tr>\n<tr>\n<td bgcolor=\"#C1CAE6\">UPS<\/td>\n<td bgcolor=\"#C1CAE6\">https:\/\/www.ups.com\/track?loc=en_US&amp;tracknum=<\/td>\n<\/tr>\n<tr>\n<td bgcolor=\"#C1CAE6\">FedEx<\/td>\n<td bgcolor=\"#C1CAE6\">https:\/\/www.fedex.com\/fedextrack\/?trknbr=<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Overview From time to time shipping carriers change the URL needed to track packages. When this occurs, you must manually update the tracking link information stored in the program. The tracking links are used when sending tracking emails and when Stone Edge opens the current tracking status via the tracking&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[20],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Change Tracking Links - Stone Edge Order Manager<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stoneedge.com\/kb\/articles\/change-tracking-links\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Change Tracking Links - Stone Edge Order Manager\" \/>\n<meta property=\"og:description\" content=\"Overview From time to time shipping carriers change the URL needed to track packages. When this occurs, you must manually update the tracking link information stored in the program. 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