{"id":401,"date":"2019-04-05T14:46:16","date_gmt":"2019-04-05T14:46:16","guid":{"rendered":"https:\/\/stoneedge.com\/kb\/?post_type=ht_kb&#038;p=401"},"modified":"2019-06-25T16:53:57","modified_gmt":"2019-06-25T16:53:57","slug":"gift-certificates","status":"publish","type":"ht_kb","link":"https:\/\/stoneedge.com\/kb\/articles\/gift-certificates\/","title":{"rendered":"Gift Certificates"},"content":{"rendered":"<h2>Overview<\/h2>\n<ul>\n<li class=\"CopyofBulletedList\"><span style=\"font-size: small;\">SEOM<\/span>\u00a0is able to sell and redeem gift certificates, but it does not track the certificate balances.<\/li>\n<li class=\"CopyofBulletedList\">Many of the shopping carts that integrate with\u00a0<span style=\"font-size: small;\">SEOM<\/span>\u00a0also support gift certificates and can report one or more payments on an order (Certificate Redemptions).<\/li>\n<li class=\"CopyofBulletedList\">If a customer buys $100.00 worth of merchandise and applies a $30.00 Certificate against the order, they can also pay the remainder using a credit card. In this instance\u00a0<span style=\"font-size: small;\">SEOM<\/span>\u00a0will show 2 transactions on the order.<\/li>\n<\/ul>\n<h2>Creating a Gift Certificate as an Inventory Item in SEOM<\/h2>\n<ol>\n<li class=\"NumberedList\">Open the\u00a0<i>Inventory <\/i>screen and click <strong>Add<\/strong>.<\/li>\n<li class=\"NumberedList\">Give it a meaningful SKU and name in the <strong>LocalSKU\u00a0\u00a0<\/strong>and <strong>Item Name<\/strong> fields, respectively.<\/li>\n<li class=\"NumberedList\">Select <strong>Ignore QOH<\/strong>.<\/li>\n<li class=\"NumberedList\">Enter the denomination of the certificate in the\u00a0<strong>Retail\u00a0<\/strong>field.<\/li>\n<li class=\"NumberedList\">Click\u00a0<strong>Save<\/strong>.<\/li>\n<li class=\"NumberedList\">Click\u00a0<strong>OK\u00a0<\/strong>and select the (<strong>Default Supplier<\/strong>)\u00a0record from\u00a0<strong>Pick Primary Supplier<\/strong>. (You could also create a dummy supplier record for this purpose, if you prefer).<\/li>\n<li class=\"NumberedList\">Enter the denomination in the\u00a0<strong>Unit Cost<\/strong>\u00a0field.<\/li>\n<li class=\"NumberedList\">Click\u00a0<strong>Save<\/strong>.<\/li>\n<li class=\"NumberedList\">Repeat for each denomination of gift certificate that will be sold.<\/li>\n<\/ol>\n<h2>Redeeming a Gift Certificate in SEOM<\/h2>\n<ol>\n<li class=\"NumberedList\">Create a payment method called &#8220;Gift Certificate&#8221;, or something similar.<\/li>\n<li class=\"NumberedList\">When processing the payment of an order, click\u00a0<strong>Log Payment<\/strong>.<\/li>\n<\/ol>\n<p class=\"Image\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1333\" src=\"https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2019\/04\/giftcertex1.gif\" alt=\"\" width=\"625\" height=\"414\" \/><\/p>\n<ol start=\"3\">\n<li class=\"NumberedList\">Select the payment method of &#8220;Gift Certificate&#8221; and enter the amount of the gift certificate to create a payment record to offset the sale.<\/li>\n<\/ol>\n<p class=\"Image\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-1334\" src=\"https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2019\/04\/giftcertex3.gif\" alt=\"\" width=\"432\" height=\"469\" \/><\/p>\n<ol start=\"4\">\n<li class=\"NumberedList\">Click\u00a0<strong>OK<\/strong>.<\/li>\n<li class=\"NumberedList\">If the total value of the certificate is not sufficient to cover the total cost of the order, another payment method can be added to satisfy the balance due. If the purchase prices is less than the amount of the gift certificate, you can give the customer change or select <strong>Log Credit<\/strong> and issue store credit for the remainder of the balance.<\/li>\n<\/ol>\n<p class=\"Updated\">\n","protected":false},"excerpt":{"rendered":"<p>Overview SEOM\u00a0is able to sell and redeem gift certificates, but it does not track the certificate balances. Many of the shopping carts that integrate with\u00a0SEOM\u00a0also support gift certificates and can report one or more payments on an order (Certificate Redemptions). If a customer buys $100.00 worth of merchandise and applies&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[20],"ht-kb-tag":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Gift Certificates - Stone Edge Order Manager<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stoneedge.com\/kb\/articles\/gift-certificates\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gift Certificates - Stone Edge Order Manager\" \/>\n<meta property=\"og:description\" content=\"Overview SEOM\u00a0is able to sell and redeem gift certificates, but it does not track the certificate balances. Many of the shopping carts that integrate with\u00a0SEOM\u00a0also support gift certificates and can report one or more payments on an order (Certificate Redemptions). If a customer buys $100.00 worth of merchandise and applies...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/stoneedge.com\/kb\/articles\/gift-certificates\/\" \/>\n<meta property=\"og:site_name\" content=\"Stone Edge Order Manager\" \/>\n<meta property=\"article:modified_time\" content=\"2019-06-25T16:53:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2019\/04\/giftcertex1.gif\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/stoneedge.com\/kb\/articles\/gift-certificates\/\",\"url\":\"https:\/\/stoneedge.com\/kb\/articles\/gift-certificates\/\",\"name\":\"Gift Certificates - Stone Edge Order Manager\",\"isPartOf\":{\"@id\":\"https:\/\/stoneedge.com\/kb\/#website\"},\"datePublished\":\"2019-04-05T14:46:16+00:00\",\"dateModified\":\"2019-06-25T16:53:57+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/stoneedge.com\/kb\/articles\/gift-certificates\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/stoneedge.com\/kb\/articles\/gift-certificates\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/stoneedge.com\/kb\/articles\/gift-certificates\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/stoneedge.com\/kb\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Gift Certificates\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/stoneedge.com\/kb\/#website\",\"url\":\"https:\/\/stoneedge.com\/kb\/\",\"name\":\"Stone Edge Order Manager\",\"description\":\"Documentation for the Stone Edge Order Manager\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/stoneedge.com\/kb\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Gift Certificates - Stone Edge Order Manager","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/stoneedge.com\/kb\/articles\/gift-certificates\/","og_locale":"en_US","og_type":"article","og_title":"Gift Certificates - Stone Edge Order Manager","og_description":"Overview SEOM\u00a0is able to sell and redeem gift certificates, but it does not track the certificate balances. Many of the shopping carts that integrate with\u00a0SEOM\u00a0also support gift certificates and can report one or more payments on an order (Certificate Redemptions). If a customer buys $100.00 worth of merchandise and applies...","og_url":"https:\/\/stoneedge.com\/kb\/articles\/gift-certificates\/","og_site_name":"Stone Edge Order Manager","article_modified_time":"2019-06-25T16:53:57+00:00","og_image":[{"url":"https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2019\/04\/giftcertex1.gif"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/stoneedge.com\/kb\/articles\/gift-certificates\/","url":"https:\/\/stoneedge.com\/kb\/articles\/gift-certificates\/","name":"Gift Certificates - Stone Edge Order Manager","isPartOf":{"@id":"https:\/\/stoneedge.com\/kb\/#website"},"datePublished":"2019-04-05T14:46:16+00:00","dateModified":"2019-06-25T16:53:57+00:00","breadcrumb":{"@id":"https:\/\/stoneedge.com\/kb\/articles\/gift-certificates\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/stoneedge.com\/kb\/articles\/gift-certificates\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/stoneedge.com\/kb\/articles\/gift-certificates\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/stoneedge.com\/kb\/"},{"@type":"ListItem","position":2,"name":"Gift Certificates"}]},{"@type":"WebSite","@id":"https:\/\/stoneedge.com\/kb\/#website","url":"https:\/\/stoneedge.com\/kb\/","name":"Stone Edge Order Manager","description":"Documentation for the Stone Edge Order Manager","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/stoneedge.com\/kb\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/stoneedge.com\/kb\/wp-json\/wp\/v2\/ht-kb\/401"}],"collection":[{"href":"https:\/\/stoneedge.com\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/stoneedge.com\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/stoneedge.com\/kb\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/stoneedge.com\/kb\/wp-json\/wp\/v2\/comments?post=401"}],"version-history":[{"count":3,"href":"https:\/\/stoneedge.com\/kb\/wp-json\/wp\/v2\/ht-kb\/401\/revisions"}],"predecessor-version":[{"id":1336,"href":"https:\/\/stoneedge.com\/kb\/wp-json\/wp\/v2\/ht-kb\/401\/revisions\/1336"}],"wp:attachment":[{"href":"https:\/\/stoneedge.com\/kb\/wp-json\/wp\/v2\/media?parent=401"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/stoneedge.com\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=401"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/stoneedge.com\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=401"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}