{"id":3462,"date":"2024-03-07T12:30:35","date_gmt":"2024-03-07T12:30:35","guid":{"rendered":"https:\/\/stoneedge.com\/kb\/?post_type=ht_kb&#038;p=3462"},"modified":"2024-07-29T17:30:10","modified_gmt":"2024-07-29T17:30:10","slug":"shipping-how-to-customer-pickup-packing-and-printing-report","status":"publish","type":"ht_kb","link":"https:\/\/stoneedge.com\/kb\/articles\/shipping-how-to-customer-pickup-packing-and-printing-report\/","title":{"rendered":"Shipping How-To \u2013 Customer Pickup Packing and Printing Report"},"content":{"rendered":"<h2>Overview<\/h2>\n<p>In some cases, when a customer is coming to your warehouse&#8217;s physical location or storefront, you want to be able to pack an item and print a label for the box or bag with the orders and the customer&#8217;s information so it is ready for them to pick up. Below is an article outlining settings, setup, and workflow for customer pickup or do-not-ship orders.<\/p>\n<p>This can only be done when printing a label from the Packing system. It CAN NOT be done from any other shipping label screen at this time. Save Packing Data is needed to use the feature.<\/p>\n<h2>Settings<\/h2>\n<p>REQUIRED<\/p>\n<p><strong>IncludeDoNotShipOrdersinListView<\/strong> &#8211;\u00a0 Set to True to include orders with &#8220;Do not ship with this method&#8221; shipping methods in List View on the Shipping screen<\/p>\n<p><strong>ShipUsePack or Save Packing Data Toggle<\/strong> in Shipping Settings. This must be turned on for the Order with a do-not-ship method. Since no label prints, We record the packing data to show what and when the Order was packed.<\/p>\n<h2>Setting up Do not Ship Labels.<\/h2>\n<p>To have the Customer pickup or do not ship report print, you need to set up a Shipping method as &#8220;Do Not Ship.&#8221;<\/p>\n<ol>\n<li>Settings -&gt; Shipping Functions -&gt; Shipping Setup<\/li>\n<li>Shipping Methods tab<\/li>\n<li>Click\/Select the existing method or use the + button to create a new method<\/li>\n<li>Toggle the \u201cDo not ship\u201d button<br \/>\nNOTE: When enabled, \u201cDo not ship\u201d will be the only service mapped to the selected method<\/li>\n<li>Close shipping settings<\/li>\n<\/ol>\n<h2>Process<\/h2>\n<ol>\n<li>Open the Shipping system screen<\/li>\n<li>Select Order (list or search view)<\/li>\n<li>Pack order<\/li>\n<li>The report will print after the last item is printed to the printer Specified in the Hardware Settings in the Shipping Settings<\/li>\n<li>Report is formated as a 4&#215;6<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview In some cases, when a customer is coming to your warehouse&#8217;s physical location or storefront, you want to be able to pack an item and print a label for the box or bag with the orders and the customer&#8217;s information so it is ready for them to pick up&#8230;.<\/p>\n","protected":false},"author":8,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[146],"ht-kb-tag":[143,99],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - 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