{"id":3170,"date":"2023-03-31T20:45:43","date_gmt":"2023-03-31T20:45:43","guid":{"rendered":"https:\/\/stoneedge.com\/kb\/?post_type=ht_kb&#038;p=3170"},"modified":"2024-03-06T21:18:01","modified_gmt":"2024-03-06T21:18:01","slug":"avo-and-acs-functionality","status":"publish","type":"ht_kb","link":"https:\/\/stoneedge.com\/kb\/articles\/avo-and-acs-functionality\/","title":{"rendered":"Advanced View Orders (AVO) and Advanced Customer Services (ACS) Functionality"},"content":{"rendered":"<h2>Overview<\/h2>\n<ul>\n<li>Highlights from some new forms to come to Stone Edge.<\/li>\n<li>NEW: Version 8.006 adds support for AVO and ACS permissions with Stone Edge Security System\n<ul>\n<li>Security System Overview: <a href=\"https:\/\/stoneedge.com\/kb\/articles\/security-options\/\">Security Options &#8211; Stone Edge Order Manager<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Advanced View Orders (AVO)<\/h2>\n<p>Replaces View Orders screen<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-3172\" src=\"https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/AVO.png\" alt=\"\" width=\"1912\" height=\"908\" srcset=\"https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/AVO.png 1912w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/AVO-300x142.png 300w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/AVO-1024x486.png 1024w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/AVO-768x365.png 768w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/AVO-50x24.png 50w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/AVO-1536x729.png 1536w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/AVO-60x28.png 60w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/AVO-100x47.png 100w\" sizes=\"(max-width: 1912px) 100vw, 1912px\" \/><\/p>\n<ul>\n<li>Filter options\n<ul>\n<li>Quick filters<\/li>\n<li>Search by different parameters<\/li>\n<li>Sort by most recent or oldest order<\/li>\n<\/ul>\n<\/li>\n<li>Approve and Edit Orders<\/li>\n<li>Charge payment<\/li>\n<li>View totals based on filtered records\n<ul>\n<li>Info can be copied to the clipboard<\/li>\n<\/ul>\n<\/li>\n<li>The bottom displays two sections at a time\n<ul>\n<li>Notes<\/li>\n<li>Shipping information<\/li>\n<li>Drop-ship information<\/li>\n<li>Product information<\/li>\n<\/ul>\n<\/li>\n<li>Side section with customer options\n<ul>\n<li>More buttons can be programmed as requested.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Advanced Customer Service (ACS)<\/h2>\n<p>Replaces Create New Orders and View Customer\u2019s screen.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-3171\" src=\"https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/ACS.png\" alt=\"\" width=\"1384\" height=\"686\" srcset=\"https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/ACS.png 1384w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/ACS-300x149.png 300w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/ACS-1024x508.png 1024w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/ACS-768x381.png 768w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/ACS-50x25.png 50w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/ACS-60x30.png 60w, https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/ACS-100x50.png 100w\" sizes=\"(max-width: 1384px) 100vw, 1384px\" \/><\/p>\n<ul>\n<li>Customer Information\n<ul>\n<li>Orders and Quotes<\/li>\n<li>Transaction and credit data<\/li>\n<li>Customer-specific notes<\/li>\n<\/ul>\n<\/li>\n<li>Print address label<\/li>\n<li>View statements and apply a payment to the account<\/li>\n<li>Create new orders using selected customer\n<ul>\n<li>Allows edit billing and shipping information<\/li>\n<li>Add items to order<\/li>\n<li>Create a payment for the order<\/li>\n<li>Save or keep it as a quote<\/li>\n<\/ul>\n<\/li>\n<li>Customers listed based on filter\n<ul>\n<li>Can total information from filtered records<\/li>\n<li>Info can be copied to the clipboard<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Overview Highlights from some new forms to come to Stone Edge. NEW: Version 8.006 adds support for AVO and ACS permissions with Stone Edge Security System Security System Overview: Security Options &#8211; Stone Edge Order Manager Advanced View Orders (AVO) Replaces View Orders screen Filter options Quick filters Search by&#8230;<\/p>\n","protected":false},"author":8,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[71,89,17],"ht-kb-tag":[123,125,124,122,127,126],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Advanced View Orders (AVO) and Advanced Customer Services (ACS) Functionality - Stone Edge Order Manager<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stoneedge.com\/kb\/articles\/avo-and-acs-functionality\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Advanced View Orders (AVO) and Advanced Customer Services (ACS) Functionality - Stone Edge Order Manager\" \/>\n<meta property=\"og:description\" content=\"Overview Highlights from some new forms to come to Stone Edge. NEW: Version 8.006 adds support for AVO and ACS permissions with Stone Edge Security System Security System Overview: Security Options &#8211; Stone Edge Order Manager Advanced View Orders (AVO) Replaces View Orders screen Filter options Quick filters Search by...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/stoneedge.com\/kb\/articles\/avo-and-acs-functionality\/\" \/>\n<meta property=\"og:site_name\" content=\"Stone Edge Order Manager\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-06T21:18:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/stoneedge.com\/kb\/wp-content\/uploads\/2023\/03\/AVO.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/stoneedge.com\/kb\/articles\/avo-and-acs-functionality\/\",\"url\":\"https:\/\/stoneedge.com\/kb\/articles\/avo-and-acs-functionality\/\",\"name\":\"Advanced View Orders (AVO) and Advanced Customer Services (ACS) Functionality - Stone Edge Order Manager\",\"isPartOf\":{\"@id\":\"https:\/\/stoneedge.com\/kb\/#website\"},\"datePublished\":\"2023-03-31T20:45:43+00:00\",\"dateModified\":\"2024-03-06T21:18:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/stoneedge.com\/kb\/articles\/avo-and-acs-functionality\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/stoneedge.com\/kb\/articles\/avo-and-acs-functionality\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/stoneedge.com\/kb\/articles\/avo-and-acs-functionality\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/stoneedge.com\/kb\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Advanced View Orders (AVO) and Advanced Customer Services (ACS) Functionality\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/stoneedge.com\/kb\/#website\",\"url\":\"https:\/\/stoneedge.com\/kb\/\",\"name\":\"Stone Edge Order Manager\",\"description\":\"Documentation for the Stone Edge Order Manager\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/stoneedge.com\/kb\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Advanced View Orders (AVO) and Advanced Customer Services (ACS) Functionality - Stone Edge Order Manager","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/stoneedge.com\/kb\/articles\/avo-and-acs-functionality\/","og_locale":"en_US","og_type":"article","og_title":"Advanced View Orders (AVO) and Advanced Customer Services (ACS) Functionality - Stone Edge Order Manager","og_description":"Overview Highlights from some new forms to come to Stone Edge. 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