{"id":310,"date":"2019-04-04T14:52:27","date_gmt":"2019-04-04T14:52:27","guid":{"rendered":"https:\/\/stoneedge.com\/kb\/?post_type=ht_kb&p=310"},"modified":"2019-06-25T15:26:12","modified_gmt":"2019-06-25T15:26:12","slug":"pos-order-recall-reload-an-order","status":"publish","type":"ht_kb","link":"https:\/\/stoneedge.com\/kb\/articles\/pos-order-recall-reload-an-order\/","title":{"rendered":"POS Order Recall\/Reload an Order"},"content":{"rendered":"

Use the\u00a0Recall an Order<\/strong>\u00a0function view orders placed on hold temporarily using the\u00a0Hold Order<\/strong>\u00a0button and special orders such as layaways, orders placed on hold indefinitely, or quotes.<\/p>\n

    \n
  1. \n

    Click\u00a0Recall Order<\/strong>\u00a0or press\u00a0F4\u00a0<\/strong>on the keyboard. The\u00a0Recall Order<\/strong>\u00a0dialog box opens:<\/p>\n<\/li>\n<\/ol>\n

    \"\"<\/p>\n

      \n
    1. Select the type of order you wish to recall. When Last Hold Order<\/strong> is selected the order is immediately reloaded in the POS screen. All other selections result in the\u00a0Review * Order\u00a0<\/strong>screen opening. This example shows the\u00a0Review Last ‘POS’ Order<\/strong>\u00a0screen:<\/li>\n<\/ol>\n

      \"\"<\/p>\n

        \n
      1. If you selection results in a group of records, navigate to the appropriate order record using the arrows in the lower left-hand corner of the screen, or enter the order number in the\u00a0Quick Search<\/strong>\u00a0box in the upper right-hand corner of the screen and press\u00a0Enter<\/strong>.<\/li>\n
      2. Select\u00a0Reload to POS<\/strong>. Only unapproved POS orders can be reloaded to the POS interface.<\/li>\n<\/ol>\n

         <\/p>\n","protected":false},"excerpt":{"rendered":"

        Use the\u00a0Recall an Order\u00a0function view orders placed on hold temporarily using the\u00a0Hold Order\u00a0button and special orders such as layaways, orders placed on hold indefinitely, or quotes. Click\u00a0Recall Order\u00a0or press\u00a0F4\u00a0on the keyboard. The\u00a0Recall Order\u00a0dialog box opens: Select the type of order you wish to recall. When Last Hold Order is selected…<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":[],"ht-kb-category":[30],"ht-kb-tag":[],"yoast_head":"\nPOS Order Recall\/Reload an Order - Stone Edge Order Manager<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stoneedge.com\/kb\/articles\/pos-order-recall-reload-an-order\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"POS Order Recall\/Reload an Order - Stone Edge Order Manager\" \/>\n<meta property=\"og:description\" content=\"Use the\u00a0Recall an Order\u00a0function view orders placed on hold temporarily using the\u00a0Hold Order\u00a0button and special orders such as layaways, orders placed on hold indefinitely, or quotes. 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