Overview
SEOM allows the user to manage Internet and phone orders from multiple sales channels, or shopping carts. For example, orders from Miva, Yahoo!, and Amazon shopping carts can all be managed through a single interface from a single SEOM database.
This configuration should only be implemented if the sales channels are part of the same legal entity. Accounting data is exported as a single company.
It is most beneficial to use this configuration when inventory is shared across several shopping cart systems.
Using a Single SEOM Store File with Multiple Shopping Carts
- Single Inventory Source
If inventory is shared across the sales channels, it can be managed more effectively from a single SEOM database
Overall inventory levels can be easily and quickly viewed
Depending on the shopping cart systems in use, real-time inventory tracking can be configured to keep all of the channels up-to-date with the current product QOH numbers
- QuickBooks Export
All data will be exported to a single QuickBooks Company file as one company
- Combined Reporting
Reports that list information by source (shopping cart) can be generated, allowing you to track sales performance of products across sales channels
- Simplified Program Maintenance
Only one store file would need to be backed up on a daily basis
- Retain Branding
Cart-based system parameters support the use of different email addresses, company contact information and logos
- Separate Credit Card Processors
Use the Cart-based parameters to configure different credit card processors for each shopping cart, if necessary
- Manual Orders can be Associated with a Shopping Cart
Use the cart-based parameters to leverage the branding of manually placed orders
How to Setup Multiple Shopping Carts to Import into Single Data File
- Using either a brand new store file or an existing store file, create a definition for each Shopping Cart within SEOM.
- Configure the cart-based System Parameters (Special Parameters) as they apply to each shopping cart system.
- Also refer to Setting Up Multiple Credit Card Gateways, if necessary.
Parameters that are cart based:
- Company (name, info)
- Credit Cards (processor/gateway)
- Email (from address)
- Reports (templates, logo, messages)