Reorder

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Overview

This screen is opened by the Reorder link of the Order tab in the Accordion Menu of the Process Orders screen.
It is used to quickly reorder and reship items from the current order without going to Manual Orders.
You can select individual items on the order and add them to the current order or create a new order. Select or clear the ORDER check box of each line item you want to reorder.

The original quantities, prices, etc. can be selected by default if system parameter ReorderDefaultPrices is set to TRUE, however, the user may manually change the quantity, price and shipping method from the values that were specified on the original order.

The item or items can be also changed to be drop-shipped and the user can add a Shipping Fee or record the reason for the Reorder, if desired.

As of Version 5.929, the program is aware of marketplaces and externally fulfilled items/orders but will not carry any marketplace information or externally fulfilled items to the new order
To access this screen go to:

Main Menu>Process My Orders>View and Process My Orders>Order>Reorder

Description of the Screen

Process Orders: Reorder/Reship

Notes/Reason for Reorder Field

enter any pertinent data that the user wishes to record with the order

Shipping Method Drop-down List

the shipping method used on the original order is automatically selected
if desired, choose a different shipping method for the new order

Shipping Fee

enter a shipping fee to be added to the order, or leave it set to zero

Order All Button

select this to select all items on the original order when reordering

Clear All Button

select this to deselect all items on the original order

Use Original Prices Button

select this to use all of the original prices when reordering

Set Prices to Zero Button

select this to change the prices of all selected items to zero

Line Item Detail Fields

SKU Column

contains the list of SKUs that are part of the current order
this field cannot be edited

Product Column

contains the description of the product SKU
this field cannot be edited

Ordered Column

contains the quantity of the item "Ordered" in the original order
this field cannot be edited

Shipped Column

contains the quantity of the item "Shipped" in the original order
this field cannot be edited

Returned Column

contains the quantity of the item that was returned from the original order
this field cannot be edited

Old Price Column

contains the price of the item on the original order
this field cannot be edited

ORDER Column

select the box in this column of any line item that is to be reordered or reshipped

New Qty Column

enter the quantity of the selected line item to be reordered or reshipped

New Price Column

if the user does not want to use the same prices as the original order, enter a new price to be charged for each of the selected line items

Drop Ship? Column

to have the selected line item drop-shipped, check the box in this column

After creating new order, go to:

the selected radio button determines which order the program displays after the Create New Order button is selected

Create New Order Button

select this to place a new order for the items when all changes are made
the program adds a note in the new order which references the original order number

Cancel Button

exits the Reorder/Reship screen without placing a new order

Created: 3/22/12

Revised: 1/16/14

Published: 08/19/15