Force Backorders

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Overview

• The term "forcing a backorder" means that the line item will be ordered from the Primary supplier of the product rather than filling the order from the merchant's own inventory stock.

• Go to Main Menu>Process My Orders>View and Process My Orders>Items tab.

• Navigate to the order in question.

• Select the line item to be backordered.

• Select the Force Backorder link in the Accordion menu.

• The Force Backorders screen opens with the selected line item checked. If other line items should also be backordered, check the box in the Select column of those items as well, or select the Select All button.

• Adjust the values in the # to Force column as necessary.

• Select the OK button to complete the process.

Description of the Screen

SKU Column

• the stock-keeping unit used to identify a product

Select Column

• check this column to select a product to be backordered

Product Column

• contains the value in the Item Name field in the product's inventory record

Ordered Column

• indicates the number of units of the product ordered

Backordered Column

• displays the number of units currently backordered

Shipped Column

• displays the number of inventory units the program has allocated to the current order

# to Force Column

• initially displays the same value as the Ordered field, but the user can change the number of units to order here

Select All Button

• choose this to select all line items on this screen

Clear All Button

• select this to deselect all line items on this screen

OK Button

• select this to force the program to backorder the selected line items

Cancel Button

• select this to exit from the Force Backorders screen

Additional Information

Created: 6/2/12

Revised:

Published: 08/19/15