Email Retry

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Overview

This screen is displayed if the program encounters a problem while attempting to send email. Any relevant information about the error is displayed in the Reason: field.

Select the program's next course of action: Retry, Use Alternate SMTP Server, Use Regular Email Program or Cancel the Email Message.

Description of the screen

Reason:

• contains error message information available to the program

What would you like to do?

Retry Button

• select this to attempt to send the message again without changing the method

Use Alternate SMTP Server

• if the user has defined an Alternate SMTP Server in the Monsoon Order Manager settings, select this to use those credentials to send the e-mail message

Use Regular Email Program

• if the workstation has another e-mail program installed on it, switch to that application to try to send the message

Cancel Email Message

• abandon the request to send the e-mail message

Additional information

Created: 3/29/12

Revised: 7/29/15

Published: 08/19/15