Clear Transaction Flag

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Overview

Monsoon Order Manager automatically sets a flag on an order during payment transmission.

When the payment transmission from the credit card gateway is successful, Monsoon Order Manager clears the transaction flag.

If Monsoon Order Manager does not receive a response from the credit card gateway (e.g., in the event of a system crash, credit card gateway failure, or lost internet connection) the flag will remain "on" and you will be unable transmit payment again until the Clear Transaction Flag function is executed.

Be sure to check whether the transaction was successful at the gateway before using this tool.

Clearing a transaction flag

  1. Go to the Main Menu>Settings>Data Functions.

  2. In the accordion, select Clear Transaction Flag.

  3. The program prompts for confirmation prior to proceeding:

  1. To proceed with the action, select OK, otherwise, select No to cancel the action.

 

 

Created: 4/17/12

Revised: 7/6/15

Published: 08/19/15