Version 7.5
Contents of this Topic: Show
The term "forcing a backorder " means that the line item will be ordered from the Primary supplier of the product rather than filling the order from the merchant's own inventory stock.
Go to Main Menu>Process My Orders>View and Process My Orders>Items tab.
Navigate to the order in question.
Select the line item to be backordered.
Click the Force Backorder link in the Accordion menu.
The Force Backorders screen opens with the selected line item checked. If other line items should also be backordered, check the box in the Select column of those items as well, or click the Select All button.
Adjust the values in the # to Force column as necessary.
Click the OK button to complete the process.
Process Orders: Force Backorders screen
Created: 6/2/12
Revised:
Published: 04/14/16