Cancel Line Item

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Overview

• Line items can be cancelled or deleted from an order via this screen synonymous with the Microsoft Access Form object or graphical user interface (GUI).

• If the line item individual products listed on an order is cancelled, it will remain visible on the order, whereas if the line item is deleted, the line item will be removed from the order. In either case, the program will automatically update the available QOH of the affected item.

• To be able to cancel a line item system parameter AllowDeleteLineItem must be to TRUE.

• The Cancel Line Item screen is accessible via:

Main Menu>Accordion>Process My Orders> View and Process My Orders>Item tab>Delete Item link

Description of the Cancel Line Item Screen

Enter Reason Field

• document the reason the line item was cancelled

• this field is not applicable when deleting a line item

Cancel the Item Button

• if this button is clicked, the selected line item is marked as cancelled, but remains on the order

• the user must enter a reason for the cancellation of the line item

Delete the Item Button

• if this button is clicked, the selected line item is completely deleted from the order

• use this button with caution, and it would be wise to secure the use of this button via the security system so that only a limited number of associates have access to it

Close Button

• click this button to exit the screen and return to the Process Orders screen

Additional Information

Created: 1/25/12

Revised:

Published: