Reorder/Reship

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Overview

• This screen synonymous with the Microsoft Access Form object or graphical user interface (GUI) is accessed by the Reorder operation of the Order category in the Accordion Menu of the Orders screen.

• It is used to quickly reorder and reship items from the current order with or without creating a new order by checking or clearing the box in the ORDER column of each line item individual products listed on an order.

  The original quantities, prices, etc. can be selected by default if system parameter ReorderDefaultPrices is set to TRUE, however, the user may manually change the quantity, price and shipping method from the values that were specified on the original order.

  The item or items can be also changed to be drop-shipped and the user can add a Shipping Fee or record the reason for the Reorder, if desired.

  As of Version 5.929, the program is aware of marketplaces and externally fulfilled items/orders and will not carry any marketplace information or externally fulfilled items to the new order

• To access this screen:

Main Menu>Process My Orders>View and Process My Orders>Order>Reorder   

Description of the Screen

Notes/Reason for Reorder Field

• enter any pertinent data that the user wishes to record with the order

Shipping Method Drop-down List

• the shipping method used on the original order will be automatically selected
• if desired, choose different shipping method for the new order

Shipping Fee

• enter a shipping fee to be added to the order, or leave it set to zero

Order All Button

• select this to choose all items on the original order when reordering

Clear All Button

• select this deselect all items on the original order

Use Original Prices Button

• select this to use all of the original prices when reordering

Set Prices to Zero Button

• select this to change the prices of all selected items to zero

Line Item Detail Fields

After creating new order, go to: Section of the screen

• the selected radio button determines which order the program displays after the Create New Order button is selected

Create New Order Button

• select this to place a new order for the items when all changes have been selected
• the program adds a note in the new order which references the original order number

Cancel Button

• exits the Reorder/Reship screen without placing a new order

Created: 3/22/12

Revised: 9/23/14

Published: 04/13/16