Echo

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Overview

• If you use Echo to process credit card transactions, SEOM can interface directly with your Echo account.
• Payments for orders that are pre-authorized on your website can be captured automatically when you approve those orders in SEOM. The Payment tab at the Process Orders screen synonymous with the Microsoft Access Form object or graphical user interface (GUI) allows you to process new charges, credits, etc. without re-typing the customer’s credit card information.

• Click here (http://www.echo-inc.com/echoapp.php?xecho=stoneedge) for information on the Echo payment gateway.

Configure SEOM to work with Echo

1. Go to the Main Menu > Settings > System Functions > Set System Parameters settings in Stone Edge that enable users to configure the program integrate with their business operations. Stone Edge includes hundreds of System Parameters to do just that. To change a system parameter, go to the Main Menu > Settings > System Functions > Set System Parameters.. The Set System Parameters dialog box opens.

2. Select to "left-click" the mouse on an object, usually a row in a table, in the context of Monsoon OMS documentation the Credit Card parameter group.

3. Set CreditCardProcessor to Echo-Inc.

4. Click Save.

5. Select parameter EchoID and enter your Echo login ID. Note: Contact Echo-Inc for this information.

6. Click Save.

7. Select parameter EchoPin and enter your personal ID number. Note: Contact Echo-Inc for this information.

8. Click Save.

9. Set EchoTestMode to TRUE while you are setting up and testing the system. (Set it to FALSE when you are ready to begin processing real transactions.)

10. Click Save.

11. Set Order group parameter WebTransactionType to Pre-Authorize or Sale depending where credit card payments are captured, at the shopping cart an e-commerce software system that allows a retailer to sell products on the Web. In the context of Monsoon OMS, it refers to the settings that describe a merchant's web store to the program, allowing it communicate with the online shopping cart and import orders and other information or in SEOM.

    1. Sale -  if payment is captured at the Web store

    2. Pre-Authorize - if payment is captured through SEOM

12. Click Save.

Additional Information

• The Echo payment gateway does not support "voiding" transactions, so the "Void" option one of the possible attributes of a product; for example, blue is an option for the color attribute of a product at the Payment tab in SEOM is not visible. Use the "Credit" option instead.

• The Echo Test Mode requires that you use valid credit card numbers. Test Authorizations may be placed on the card by the merchant account holder so remember to keep the Authorization amount small. Captures and sales will not be processed.

Created:

Revised: 8/10/12

Published: 04/13/16