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The purpose of this topic is to document any known problems or issues customers should be aware of when using the Windows Vista operating system with the Order Manager.
http://support.microsoft.com/?kbid=935370
Having multiple versions of MS Access installed on a workstation running under Windows Vista can cause problems.
http://allenbrowne.com/bug-17.html
Installation errors can occur when installing Order Manager 5.0 or higher. Solution: Designate a different folder for temp files for installation.
It is necessary to right-click on the Setup.exe installation file (OMStandard-6.0- Access 2007.exe, for example) and choose [Run as Administrator] to avoid an error when installing the Order Manager, as shown in the figure below:
Figure 1: Error message received when the program installer is not run by or as an administrator
If this error has been encountered, un-install the program and re-install it, making sure to choose [Run as Administrator].
This feature that was designed to reduce the ability of an outside attacker from gaining control of your PC can also cause slowness when installing or using the Order Manager. In some instances, it can prevent the program from being installed. Go to the Control Panel and disable User Account Control if you experience problems.
Windows Vista has general problems with slow networking speeds. Opening folders and simply browsing the network doesn't appear to be a problem, but transferring data between the network and the computer such as transferring files or data between programs can become incredibly slow. Often, what would take seconds on a Windows XP platform, can take minutes on a Vista platform.
Most of the solutions found online pertain to compatibility issues between Vista and older networking hardware. In this case, it was a software only problem. The issue was caused by a Windows service called Remote Differential Compression, which is constantly updating changes to files on both the Vista computer and the server. Disabling this makes vast improvements in transfer speeds.
Open the [My Computer] folder from the Start menu.
Click on [Uninstall or change a program] near the top of the window.
On the left hand side, click on the option [Turn Windows features on or off].
Click the check box next to Remote Differential Compression to remove the check mark.
Click the [OK] button.
Created: 3/22/11
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