Yahoo!Store merchants may encounter difficulty importing orders or products.
You can contact Stone Edge Technologies at (610) 994-3699 from 9 a.m. to 6 p.m. EST Monday through Friday or email us.
You may also visit the Stone Edge Forum on Y Store Forums.
Problem
Some orders are skipped during the Internet import.
Solution
The merchant must re-post the orders.
Problem
The Internet import does not work.
Solution
Check the shopping cart username and password on the Create / Edit Shopping Carts screen. Check to see if orders are present in the Stone Edge Yahoo! administration area and if not, re-post the orders. For the directions on how to setup a Yahoo!Store shopping cart, click here.
Problem
The merchant is unable to import product records.
Solution
The merchant must enable the search engine feed.