Half.com merchants may encounter difficulty importing orders via text files.
You can contact Stone Edge Technologies at (610) 994-3699 from 9 a.m. to 6 p.m. EST Monday through Friday or email us.
Problem
The Order Manager ignores the text file and does not import any orders.
Solution
Try to re-download the file from Half.com.
Problem
The Order Manager generates an error message when attempting to import the text file.
Solution
Leave the error message on your screen. Call Stone Edge Technologies or email the screen shot to Tech Support.