White Glove Implementation Service
Get up and running faster with expert guidance from the Stone Edge team. Our White Glove Implementation Service is designed to help you launch Stone Edge Order Manager with greater confidence, less friction, and a clearer path to success.
A Smarter Way to Launch Stone Edge
Stone Edge Order Manager is a powerful platform built to support growing retailers across order management, inventory, fulfillment, customer service, and reporting. Because the software is flexible and deeply configurable, guided implementation can help your team move faster, avoid missteps, and start using the platform more effectively from day one.
- Reduce the time and complexity involved in setup
- Configure Stone Edge around your operational needs
- Import critical business data more smoothly
- Train your team with guidance tailored to your workflows
- Improve readiness for a successful go-live
What’s Included
Discovery and Planning
We start by learning about your business, your workflows, and your goals. This helps us align the implementation process to the way your team actually operates.
System Setup and Configuration
Our team helps configure Stone Edge to support your environment, including the operational settings and connections needed to fit into your broader software ecosystem.
Data Import Support
We help bring in the foundational data needed for launch, which may include your product catalog, customer records, and recent order history.
Guided Next Steps
After the initial setup, we’ll outline any remaining tasks needed to finalize your environment so your team knows exactly what needs to happen before launch.
Training and Final Review
Before go-live, we review the configuration with you and provide training to help your team use Stone Edge more effectively. For larger teams, a train-the-trainer approach can help you roll knowledge out more efficiently across roles.
Why Choose White Glove Implementation?
Software implementation is not just about turning features on. It is about helping your team adopt the platform, align it to your processes, and build a strong operational foundation. White Glove Implementation gives you direct access to experienced guidance so you can spend less time figuring things out and more time moving toward launch.
Who This Is For
This service is a strong fit for retailers who want a more structured onboarding experience, are migrating from simpler tools, or need help configuring Stone Edge to support more complex workflows across channels and teams.
Ready to Get Started?
If you want to accelerate your launch and make the transition to Stone Edge smoother, we’d be glad to help.