Returns Exchanges RMAs Parameter Group

Comments

ApproveExchangeOrders

If TRUE, orders created by the program for exchanged items will be automatically approved

ChargeRestockForExchanges

If you have the system set up to charge restocking fees for a return (ReturnFeeCalcType not set to "None" AND ReturnFeeCalcValue is greater than zero), do you want the fees charged if the customer is performing an exchange? Default=Yes

Parameter is ONLY USED FOR NEW POINT OF SALE RETURNS!!!

See: ReturnFeeCalcType and ReturnFeeCalcValue parameters for RMA an abbreviation for Return Merchandise Authorization; a number assigned by the program which associates a customer's previous order with their request to return some or all of the merchandise that was shipped to them./Returns/Exchanges system

Set to True to have the system mark returned items as discarded rather than as returned to inventory or vendor.

If True, a drop-ship item will default to being returned to your in-house quantity on hand rather than being returned to the vendor. Default=False

The default shipping method to set on an exchange order

Select one of the following:

NONE - System will not calculate a fee for exchanges

FLAT - System will charge the amount entered into the ExchangeFeeCalcValue parameter for the exchange order

PER ITEM - System will multiply the amount in the ExchangeFeeCalcValue to the number of units being exchanged.

PERCENT - System will apply the percentage value entered into the ExchangeFeeCalcValue parameter to the total retail value of the exchange items.

ExchangeFeeCalcValue

Based on the value selected for ExchangeFeeCalcType parameter, enter the dollar amount or percentage to use when calculating fees for exchanges

ExchangeOrderCarryDiscount

Set to True to have discounts that are applied to the original order carried to exchange orders

ExchangeShippingFeeAmount

Flat dollar amount to charge for shipping exchange orders

GenerateRMAsDefault

Set to True to automatically create an RMA when performing a return or exchange

RestockFeePercent

Parameter is ONLY USED FOR NEW POINT OF SALE RETURNS!!!  

Percentage of price charged for restocking of returns

See ReturnFeeCalcType & ReturnFeeCalcValue for RMA/Return/Exchange system

ReturnFeeCalcType

Select one of the following:

NONE - System will not calculate a fee for returns

FLAT - System will charge the amount entered into the ReturnFeeCalcValue parameter for each return action (one or more items can be returned during a single return action)

PER ITEM - System will multiply the amount in the ReturnFeeCalcValue to the number of units being returned.

PERCENT - System will apply the percentage value entered into the ReturnFeeCal

ReturnFeeCalcValue

Based on the value selected for ReturnFeeCalcType parameter, enter the dollar amount or percentage to use when calculating fees for returns

RMAAllowNewReasons

If FALSE, reasons for RMAs will have to be selected from a pre-defined list (entered at the List Maintenance form). If TRUE, users can select from the list or enter new reasons.

RMACreatedDefaultEmail

Optional. If a template name is entered here, that will be the default email template selected when a new RMA is issued.

RMAIssuedStatus

Optional. If text is entered here, that text will be inserted into the Status field in the Order Details table when an RMA is issued for an item. Any text already present in the Status field will be lost. If nothing is entered here, the Status field will not be affected. Note that this status will be set even if the RMA does not apply to the total quantity of the line item individual items listed on an order.

RMAReceivedDefaultEmail

Optional. If a template name is entered here, that will be the default email template selected when anything is received against an RMA.

RMAReceivedStatus

Optional. If text is entered here, that text will be inserted into the Status field in the Order Details table when the total authorized return quantity of an RMA has been received. Any text already present in the Status field will be lost. If nothing is entered here, the Status field will not be affected. Note that this status will be set even if the RMA does not apply to the total quantity of the line item.

RMAsAutoEditOnOpen

If set to True and an RMA already exists on an order when opening the Returns, Exchanges & RMAs button at View Orders, the system will automatically select an RMA to edit.

The RMAsAutoReceiveOnOpen parameter takes priority over this parameter

RMAsAutoReceiveOnOpen

If set to True and an RMA already exists on an order when opening the Returns, Exchanges & RMAs button at View Orders, the system will automatically select an RMA to receive.

Takes priority over the RMAsAutoEditOnOpen parameter

RMASetToCurrentUser

If user security is on or a default user is specified, set this to true to have the Returns, Exchanges & RMAs system automatically set the user when the form opens - True by default

ShippingCreditCalcType

Select one of the following:

NONE - System will not calculate a shipping credit for returns

FLAT - System will charge the amount entered into the ReturnShippingCreditCalcValue parameter for each return action (one or more items can be returned in a single return action). If the ReturnShippingCreditCalcValue is set to zero, the system will use the remaining shipping amount on the original order.

PER ITEM - System will multiply the amount in the ReturnShippingCreditCalcValue to the number of units being returned.

PERCENT - System will apply the percentage value entered into the ReturnShippingCreditCalcValue parameter to the remaining shipping amount on the original order.

ShippingCreditCalcValue

Based on the value selected for ReturnShippingCreditCalcType parameter, enter the dollar amount or percentage to use when calculating shipping credits for returns

ShippingCreditForReturns

Default to issuing a shipping credit for returns and exchanges?