This article applies to Order Manager version 4.603 BETA and higher.
Note: The Order Manager defines Shipping Labels as labels that are completely or partially supplied by UPS, FedEx, etc. Mailing Labels are defined as labels that do not include an actual carrier-supplied shipping label.
The Order Manager features multiple screens where labels can be printed, including batch printing functionality, and offers support for boxes and shipping scales. The Order Manager can print either simple thermal shipping labels or integrated packing slip/shipping labels. (You can purchase integrated packing slip/shipping label stock directly from Stone Edge.)
The Order Manager offers several methods for printing shipping labels. Some let you print labels directly from within the Order Manager, and others work outside of the Order Manager but connect to the Order Manager’s data files so you do not have to re-type names and addresses into the shipping software or tracking numbers back into the Order Manager.
The Order Manager has its own built-in shipping software for UPS and FedEx, which enables you to print both shipping labels without opening another shipping software program. The Order Manager also provides seamless integration with ShipRush and Dazzle, so that you can print FedEx, UPS, DHL, and USPS labels via ShipRush, or USPS labels using Dazzle without having to leave the Order Manager and open another program.
You can print shipping labels outside the Order Manager using UPS WorldShip, FedEx Ship Manager, or DHL DB Connect. These third-party shipping applications use an ODBC connection to import shipping information from an Order Manager data file. To set up printing with one of those programs, get the appropriate software from the shipping company and install it on the computer, or computers, where the Order Manager is installed. Then, "map" the shipping program to the Order Manager’s data files. Once that has been done correctly, you can use the shipping program to instantly import shipping data from the Order Manager without having to re-type names and addresses. The shipping programs can also be configured to automatically send tracking information back to the Order Manager. See the UPS WorldShip, FedEx Ship Manager, and DHL Knowledge Base articles for more information.
This table outlines the combinations of shippers and shipping software that can be used with the Order Manager.
|
Carrier |
Shipping Software Options |
Notes about printing shipping labels |
|
DHL |
DB Connect |
|
|
DHL |
ShipRush |
|
|
FedEx
|
Order Manager
|
|
|
FedEx |
Ship Manager |
|
|
FedEx |
ShipRush |
|
|
UPS |
Order Manager |
|
|
UPS |
ShipRush |
|
|
UPS |
WorldShip |
|
|
USPS |
Endicia's Dazzle program |
|
|
USPS |
ShipRush |
|
Note: Shipping labels can be printed from several Order Manager screens, regardless of which option you select.
Labels can be printed and/or added to the Batch Queue at the following screens:
|
Screen |
Dazzle Labels? |
ShipRush Labels? |
Order Manager labels? |
Scale Button Available |
Notes |
|
Pack & Ship |
Yes |
Yes |
Yes |
Yes |
|
|
Quick Ship |
Yes |
Yes |
Yes |
Yes |
|
|
View Orders> Shipping & Tracking tab> Print Shipping Label button |
Yes |
Yes |
Yes |
Yes |
The Print Shipping Label button opens a screen for the shipper/software (OM FedEx, OM UPS, ShipRush, DazZle). See Image 1. |
|
View Orders> Approve button> Approval Options screen> Approve and Print Now |
Yes |
Yes |
Yes |
No |
The Shipping Label checkbox determines whether a shipping label will be printed. See Image2 |
|
View Orders> Approve button> Approval Options screen> Approve and Print Later (add to batch queue) |
Yes |
No |
Yes |
No |
The Shipping Label checkbox determines whether a shipping label will be printed. See Image2 |
|
View Orders> Print button> Print Now |
Yes |
Yes |
Yes |
No |
The Shipping Label checkbox determines whether a shipping label will be printed. See Image3 |
|
View Orders> Print button> Print Later |
No |
No |
Yes |
No |
The Shipping Label checkbox determines whether a shipping label will be printed. See Image3 |
|
Multi Order Processor> Add to Batch Queue |
No |
No |
Yes |
n/a |
|
|
Manual Orders> Save button> Approval Options screen> Approve and Print Now |
Yes |
Yes |
Yes |
No |
The Shipping Label checkbox determines whether a shipping label will be printed. See Image2 |
|
Manual Orders> Save button> Approval Options screen> Approve and Print Later (add to batch queue) |
Yes |
No |
Yes |
No |
The Shipping Label checkbox determines whether a shipping label will be printed. See Image2 |
Image 1: The Print Shipping Label button on the View Orders screen
The following System Parameters control the Order Managers shipping label options:
|
Parameter Name |
Available Options |
Notes |
|
Shipping System |
None Order Manager ShipRush Dazzle |
|
|
UPS Default Delivery Confirmation |
None No Signature Signature Required Adult Signature Required |
|
|
UPS Default Package Type |
UPS 10Kg Box UPS 25Kg Box UPS Express Box UPS Letter UPS Pak UPS Tube Your Packaging |
|
|
UPS Default Quantum View Option |
None QVN Delivery Notification QVN Exception Notification QVN Ship Notification |
|
|
UPS Residential Default |
No Yes YesIfNoCompanyName |
|
Several of the screens where labels can be printed include buttons to get the weight from a scale. The Pack & Ship screen can also automatically get the weight from your scale when you close each box. For information on supported scales, see Scales Supported by the Order Manager.
Updated: 12/29/08
Modified: 2/3/10