This button is used to record customer credit that was issued outside the Order Manager. Examples include credit card transactions made through a PIN terminal, or cash, money order, or check-based transactions. Use this button to log, or "tell" the Order Manager that a credit has been issued to your customer.
This button should NOT be used for transactions that can be sent directly to your credit card processor by the Order Manager. If system parameter WarnToUseCCTerminalForCredits is set to True (the default), the program will check for any credit card transactions for the current order that have amounts that can be credited. If any are found, the program will prompt the user to use the CC Terminal to issue the credit instead of the Log Credit button.
Click the Log Credit button on the Pricing tab. The Enter Amount of Credit Issued form will appear.
Select a Payment Method. Depending on the Payment Method selected, certain fields will be active while others are unavailable.
When a credit is due, the Order Manager will auto-populate the Amount field with the full credit due amount, but you can change it if necessary. Fill in the information on the form, and then click OK.
Created 12/10/08
Modified 3/12/10