The information contained in your data file(s) is unique to your store(s). It contains all of your customer, order, and supplier records in addition to all of the system settings you entered in System Parameters. If a store data file is lost or becomes corrupted, you will need to restore a backup copy.
The Backup function places a copy of the current store’s data file in the archive directory specified on the Orders tab of the Store Setup Wizard. The file is named OrderDataBUyyyymmdd.mdb, where "yyyymmdd" is the date the backup was performed. If a file with that name already exists (i.e., a backup was performed earlier that same day), the program adds a hyphen and a number to the name, e.g. OrderDataBU20050214-1.mdb. The program does not delete old backup files automatically. Therefore, you may want to delete old backup copies from your archive directory every month or so to avoid occupying large quantities of disk space.
Note: Stone Edge Technologies strongly recommends that you make daily backups of your data file(s). We can replace your program file (e.g. SEOrdman.mdb, SEOrdman2000.mdb or SEOrdman2002.mdb) but we cannot replace your data file(s)!
Note: To back up your Custom Reports.mdb and Email Templates folder, make copies and save them to another directory or save them in the same directory with a different name.
1. Delete or rename the current copy of the Order Manager’s data file (i.e., the bad copy that you want to replace). For example, if your store’s data file is called MyOrders.mdb, rename it MyOrdersOldData.mdb.
2. Go to the archive directory specified on the Orders tab of the Store Setup Wizard and make a copy of the backup data file that you want to restore.
3. Paste the backup of the data file you just copied into the directory where the bad copy of your store’s data file is located. Note: Do NOT delete the copy of the backup data file in the archive directory. You may need to restore it in the future.
4. Rename the backup data file you pasted in step 3 to the original name of your store’s data file, i.e. MyOrders.mdb.
Note: Follow these basic directions to restore copies of your Custom Reports.mdb and Email Templates folder.
See Also