The Order Manager supports the Sale and Redemption of Gift Certificates – it DOES NOT track certificate balances.
To Sell a Gift Certificate:
create a Product SKU in the Order Manager that is flagged as IngoreInventory (check the Ignore QOH box on the Inventory item record.).
To redeem a Gift Certificate:
create a payment method called GiftCert, or something similar.
use the Log Payment button and select the payment method of GiftCert to create a payment record to offset the sale.
Many of the Shopping Carts that integrate with the Order Manager also support gift certificates and can report one or more payments on an order (Certificate Redemptions). If a customer buys $100.00 worth of merchandise and applies a $30.00 Certificate against the order, they can also pay the remainder using a credit card. In this instance the Order Manager will show 2 transactions on the order.
Created 3/18/10